2027 Bloomberg Customer Support Representative Early Professional Program (Thai Speaker) – January 2027

2027 Bloomberg Customer Support Representative Early Professional Program (Thai Speaker)

Location: Singapore

Business Area: Technology Support

Reference #: 10052178

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. As a global leader in financial information and news, we provide influential decision-makers with a critical edge through a dynamic network of information, people, and ideas. In a career at Bloomberg, you will join a team of solution-driven individuals passionate about providing exceptional customer service in a fast-paced environment. Life at Bloomberg is dynamic, diverse, and inclusive, empowering our employees to thrive and contribute meaningfully.

What’s The Role?

Are you passionate about creating an exceptional customer experience at the intersection of finance and technology? Consider joining the Bloomberg Customer Support (BCS) team, a vital part of our User Support business.

In this role, you will support the world’s leading financial professionals by ensuring they have seamless access to Bloomberg’s powerful tools and data, enabling them to make critical, real-time decisions. Your responsibilities are focused on two key areas:

• Exceptional Customer Service: Providing superior support to a broad range of clients.
• Workflow & Technical Management: Ensuring fast and effective management of various client workflows and resolving Bloomberg terminal-related hardware/software issues.

Key duties include:

• Supporting client onboarding by handling software installation and setup.
• Managing license and login-related queries, including configuration of proprietary hardware (e.g., biometric authentication devices and keyboards).
• Providing technical and login support for mobile and desktop applications via phone, email, and Bloomberg Instant Messaging.
• Proactively reaching out to clients to assist with license activation, hardware setup, and software configuration.
• Collaborating with internal teams across functions and regions to resolve complex issues while maintaining clear communication and company standards.
• Connecting with high-profile clients, including CEOs and executive managers, by providing technical training on the Bloomberg Terminal and directing them to relevant internal teams based on their product needs.

You will be part of a global team of over 500 professionals supporting clients in more than 15 languages. This is a unique opportunity to contribute to global market participants while building expertise in a dynamic, fast-paced environment.

Who You Are

You are driven by purpose, understanding the demanding environment our clients operate within. You are curious, passionate about client service excellence, and take pride in delivering meaningful support. You thrive in a collaborative setting where clients depend on you daily, and where you actively challenge and support your colleagues to innovate and deliver outstanding service.

What's In It For You

We invest in our new talent with a comprehensive 8-week training program covering Bloomberg products and services, client landscape, global financial markets, daily inquiries, product setup, hardware, and troubleshooting.

Your continuous development is supported through project involvement, providing opportunities to be involved in mentoring, recruiting, quality control, and idea generation. Our alumni have achieved diverse career paths within Bloomberg, including Analytics & Sales, Data, Technical Support, Finance, Enterprise Services, and Corporate Admin.

Candidate Requirements

This is an entry-level role requiring:

• Minimum of a Bachelor’s degree.
• Ability to start full-time work in January 2027.
• Up to 3 years of full-time work experience.
• Fluency in written and spoken English and Thai, as the role supports Thai-speaking markets.
• A strong passion for delivering outstanding customer service via live, interactive media (phone, messaging, etc.).
• Demonstrated interest in financial markets or technology, with an aspiration to grow within the financial/fintech services industry (e.g., from major or activities).
• Experience with customer support or stakeholder engagement across various profiles (school, work, or extracurricular).
• Willingness to learn new technologies and the ability to effectively retain and apply new information.
• Excellent attention to detail, with the aptitude to work quickly and accurately under pressure.
• Effective multi-tasking and problem-solving skills, with the capacity to work both independently and within a global team.
• A clear interest in progressing a career within Bloomberg.

Preferred Attributes

We would welcome candidates who demonstrate:

• Curiosity to identify, research, and resolve customer technology, software, and hardware issues.
• Awareness of data management, privacy, and information security.
• Aptitude for working within highly connected, software-based systems.

Work Conditions: You must be willing to occasionally work weekends or on bank holidays (with a weekday off in lieu).

Application Process & Notes

Please note this is a two-stage application process. After submitting your main application, you will receive an email outlining instructions to complete an online assessment; this assessment is a necessary step for consideration.

Bloomberg is committed to improving the communities in which we work and supports local talent. We may prioritize candidates with legal authorization to work full-time in Singapore who do not require Bloomberg sponsorship.

Discover more about Bloomberg by watching our podcast series for an inside look at our culture and values.