2027 Bloomberg Customer Support Representative Early Professional Program (Hindi Speaker)

Job Details

• Location: Singapore
• Business Area: Technology Support
• Reference #: 10053591

About Bloomberg

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. As a global leader in financial information, news, and analytics, Bloomberg gives decision-makers a critical edge by connecting them to a dynamic network of data, people, and ideas. Through innovative technology, the company delivers real-time market intelligence and insights to more than 350,000 subscribers worldwide. A career at Bloomberg means helping power the products, systems, and relationships that drive global financial markets. You will join a team of problem-solvers in a fast-paced, collaborative environment where continuous learning, innovation, and client impact are central to everything we do. With a diverse workforce and a culture built on inclusion, curiosity, and excellence, Bloomberg empowers employees to do their best work while building meaningful careers.

The Role

As a Bloomberg Customer Support Representative, you will serve as a trusted partner to a diverse global client base, helping users maximize the value of Bloomberg's products and services. Sitting at the intersection of technology, financial markets, and client engagement, you will provide responsive support and solutions across Bloomberg's products and services, developing expertise that serves as a strong foundation for career growth within the company.

Your responsibilities will include:

• Troubleshooting software, hardware, connectivity, authentication, and application-related issues.
• Supporting product installations, onboarding, and account access for clients.
• Assisting clients in navigating the tools and workflows they rely on for critical business decisions.
• Diagnosing issues, coordinating with internal partners, and ensuring a seamless client experience via phone, instant messaging, and email.
• Educating clients on Bloomberg products and workflows to build confidence and proficiency while strengthening long-term relationships.
• Collaborating with colleagues across regions and functions to resolve complex challenges and drive process improvements.

As part of our global Customer Support team supporting clients in over 15 languages, you will gain exposure to financial markets, enterprise technology, and client engagement, building a strong foundation for long-term career growth.

What's In It For You

Industry-Leading Training

We invest heavily in your development from day one through an immersive 8-week training program designed to build your knowledge of Bloomberg products, client workflows, financial markets, technical troubleshooting, and service excellence.

Continuous Learning & Career Growth

Following training, you will join a global team supporting clients around the clock while continuously expanding your expertise through hands-on experience, mentorship, and ongoing learning opportunities. You will gain exposure to financial institutions, market participants, and Bloomberg's technology solutions, developing valuable skills in client engagement, problem-solving, communication, and technical support. Bloomberg is committed to internal mobility and long-term career growth. Customer Support provides a strong foundation for various career paths across the company, including Analytics & Sales, Data, Enterprise Services, Finance, Product Support, and Corporate Functions.

Candidate Profile & Requirements

Who You Are

You are naturally curious, solution-oriented, and energized by helping others succeed. You thrive in fast-moving environments, enjoy solving problems, and are motivated by delivering exceptional client experiences. You can quickly absorb new information, balance multiple priorities, and communicate effectively with a wide range of audiences. You are interested in financial markets and technology, approach challenges with a growth mindset, and enjoy collaborating with others. Most importantly, you take ownership, act with urgency, and are committed to delivering a high standard of service every day.

Mandatory Requirements

• Bachelor's degree or equivalent experience.
• Ability to start a full-time role in January 2027.
• Up to 3 years of work experience.
• Fluency in written and spoken English and Hindi, supporting communication in Hindi-speaking markets.
• Strong communication and customer service skills (via phone, email, and messaging).
• Demonstrated interest in financial markets, technology, and client-focused problem-solving.
• Strong analytical, critical thinking, and troubleshooting skills.
• Ability to quickly learn new technologies and workflows while managing multiple priorities with accuracy.
• Ability to work independently and collaboratively in a fast-paced, global environment.
• Intellectual curiosity, a growth mindset, and interest in a long-term career at Bloomberg.

Preferred Experience (We'd Love to See)

• Experience in a client-facing, customer service, support, or operations-focused role.
• Interest in financial services, fintech, or capital markets.
• Aptitude for troubleshooting technology-related challenges and navigating software-based environments.
• Awareness of data privacy, information security, and responsible data handling practices.
• Demonstrated initiative through internships, leadership experiences, projects, extracurricular activities, or community involvement.
• A collaborative mindset and passion for improving client and team outcomes.

Logistics and Application Notes

Logistical Requirements: You must be able to start full-time work in 2027 and occasionally work weekends or on a bank holiday (with a weekday off in lieu).

Important Application Process Notes:

• This is a two-stage application process. Following the submission of your main application, you will receive an email with directions to complete an online assessment; completion of this assessment is necessary to be considered.
• (Note on AI Tools for Interview Preparation: AI tools can be useful for brainstorming practice questions or refining a study plan. However, during the interview, your responses must reflect your own experiences, judgment, critical thinking, and communication skills, and you must not use AI tools.)

Work Authorization: Bloomberg may prioritize candidates with the legal authorization to work full-time in Singapore who do not require Bloomberg to sponsor their work authorization.