2027 Bloomberg Customer Support Representative Early Professional Program (Bahasa Indonesia Speaker) – January 2027

2027 Bloomberg Customer Support Representative Early Professional Program (Bahasa Indonesia Speaker)

Location: Singapore

Business Area: Technology Support

Reference #: 10053592

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. As a global leader in financial information, news, and analytics, Bloomberg gives decision-makers a critical edge by connecting them to a dynamic network of data, people, and ideas. Through innovative technology, the company delivers real-time market intelligence and insights to more than 350,000 subscribers worldwide. A career at Bloomberg means helping power the products, systems, and relationships that drive global financial markets. You will join a team of problem-solvers in a fast-paced, collaborative environment where continuous learning, innovation, and client impact are central to our mission. With a diverse workforce and a culture built on inclusion, curiosity, and excellence, Bloomberg empowers employees to build meaningful careers.

What's the Role?

As a Bloomberg Customer Support Representative, you will serve as a trusted partner to a diverse global client base, helping users maximize the value of Bloomberg's products and services. Sitting at the intersection of technology, financial markets, and client engagement, you will provide responsive support and solutions across Bloomberg's products and services, while developing expertise foundational to career growth at the company.

Your responsibilities will include:

• Troubleshooting software, hardware, connectivity, authentication, and application-related issues.
• Supporting product installations, onboarding processes, and account access for clients.
• Assisting clients in navigating the tools and workflows essential for their critical business decisions.
• Diagnosing issues, coordinating with internal partners, and ensuring a seamless client experience via phone, instant messaging, and email.
• Educating clients on Bloomberg products and workflows to build confidence and proficiency.
• Collaborating with colleagues across regions and functions to resolve complex challenges and drive process improvements.

As part of our global Customer Support team supporting clients in over 15 languages, you will gain exposure to financial markets, enterprise technology, and client engagement, building a strong foundation for a long-term career at Bloomberg.

What's In It For You?

Industry-Leading Training: We invest heavily in your development through an immersive 8-week training program covering Bloomberg products, client workflows, financial markets, technical troubleshooting, and service excellence.

Continuous Learning: After training, you join a global team supporting clients around the clock. You will expand your expertise through hands-on experience, mentorship, and ongoing learning, gaining exposure to financial institutions, market participants, and Bloomberg's technology solutions. You will develop valuable skills in client engagement, problem-solving, communication, and technical support. Bloomberg is committed to internal mobility and long-term career growth, with Customer Support providing a strong foundation for paths in Analytics & Sales, Data, Enterprise Services, Finance, Product Support, and Corporate Functions.

Who You Are

You are naturally curious, solution-oriented, and energized by helping others succeed. You thrive in fast-moving environments, enjoy solving complex problems, and are motivated by delivering exceptional client experiences. You can quickly absorb new information, balance multiple priorities, and communicate effectively with diverse audiences. You possess an interest in financial markets and technology, approach challenges with a growth mindset, and enjoy collaborating with others. Most importantly, you take ownership, act with urgency, and are committed to delivering a high standard of service daily.

Minimum Qualifications

• Bachelor's degree or equivalent experience.
• Ability to start a full-time role in January 2027.
• Up to 3 years of work experience.
• Fluency in written and spoken English and Bahasa Indonesia (required for supporting clients in Bahasa Indonesia-speaking markets).
• Strong communication and customer service skills to support clients via phone, email, and messaging channels.
• Demonstrated interest in financial markets, technology, and client-focused problem-solving.
• Strong analytical, critical thinking, and troubleshooting skills.
• Ability to quickly learn new technologies and workflows while managing multiple priorities accurately.
• Ability to work both independently and collaboratively in a fast-paced, global environment.
• Intellectual curiosity, a growth mindset, and interest in building a long-term career at Bloomberg.

Preferred Experience

• Experience in a client-facing, customer service, support, or operations-focused role.
• Interest in financial services, fintech, or capital markets.
• Aptitude for troubleshooting technology-related challenges and navigating software environments.
• Awareness of data privacy, information security, and responsible data handling practices.
• Demonstrated initiative through internships, leadership experiences, projects, or community involvement.
• A collaborative mindset and passion for improving client and team outcomes.

Important Notes

Availability: You must be able to start full-time work in 2027 and occasionally work weekends or on a bank holiday (with weekday off in lieu).

Application Process: This is a two-stage application process. Following your main application, you will receive an email directing you to complete an online assessment, which is mandatory to be considered.

Work Authorization: Bloomberg may prioritize candidates with legal authorization to work full-time in Singapore who do not require sponsorship.

Accessibility: Bloomberg provides reasonable adjustments/accommodations to individuals with disabilities. To request an adjustment, please email APAC_recruit@bloomberg.net.

Equal Opportunity: Bloomberg is an equal opportunity employer and prohibits discrimination in employment based on any protected characteristic as defined by applicable law.