Middle Office Client Onboarding Intern

About Mitsubishi UFJ Financial Group (MUFG)

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we have 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas, and collaborate toward greater innovation, speed, and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Role

Middle Office – Client Onboarding (Intern)
Global Corporate Banking Division for Asia – Middle Office – Client Onboarding (GCBDA – MOD – COB)

Internship Period

11 January 2027 – 30 June 2027

Job Overview

The Intern will support the implementation and enhancement of an onboarding workflow tool across multiple Asia Pacific locations. This role provides an opportunity to gain hands-on experience in business analysis, client onboarding, workflow automation, user acceptance testing, change management, and regional transformation initiatives within a financial institution.

Responsibilities

• Support the project team in the implementation and rollout of a client onboarding workflow tool across multiple countries and business units.
• Assist in documenting business requirements, user stories, meeting minutes, action items, and project artefacts.
• Support the creation and maintenance of As-Is and To-Be process maps for client onboarding and operational processes.
• Participate in stakeholder discussions, workshops, and requirement-gathering sessions to understand business needs and process challenges.
• Assist in country-specific analysis, fit-gap assessments, and documentation of local business and regulatory requirements.
• Support User Acceptance Testing (UAT) activities, including preparation of test scenarios, test scripts, test data, defect tracking, and progress reporting.
• Assist in monitoring and coordinating testing activities with business users and project stakeholders.
• Contribute to the preparation of training materials, user guides, FAQs, and communication collateral to support change management and user adoption.
• Support training sessions and gather feedback from users to identify enhancement opportunities.
• Assist with post-implementation activities, including issue tracking, enhancement requests, lessons learned documentation, and continuous improvement initiatives.
• Prepare project updates, management reports, presentations, and key performance metrics for stakeholder reporting.

Job Requirements

• Excellent written and verbal communication skills.
• Critical thinking skills—ability to analyze and evaluate issues logically based on facts and propose creative solutions.
• Energetic and eager to tackle new projects and ideas.
• Teamwork and collaboration with stakeholders.
• Proactive, self-motivated, and willing to learn in a fast-paced project environment.
• Proficient computer skills, including Microsoft Office (Word, PowerPoint, Excel).
• Knowledge in Microsoft Office Excel VBA and other data analytics tools would be a plus.

Application Information

• Interested applicants will be required to submit a CV and Cover Letter.
• Please submit your details via the MUFG Early Careers website: Careers (myworkdayjobs.com).
• Only shortlisted applicants will be notified.

Additional Eligibility Details

This internship role is based in Singapore and is open to Singaporean and PR students only. MUFG internship partners in Singapore include National University of Singapore, Nanyang Technological University, Singapore Management University, Singapore University of Technology and Design (SUTD), and Singapore University of Social Sciences (SUSS).

Equal Opportunity

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organizational fit, regardless of race, religion, or gender.