Receptionist, Administration

Position Description

The Receptionist is responsible for providing front-of-house support, coordinating in-house events, managing deliveries and mail, and supporting general administrative and facilities tasks. This role ensures a welcoming environment for visitors and guests, maintains smooth daily operations, and supports the overall efficiency of the office. This is a key role that involves interaction with both internal teams and external stakeholders.

Key Areas of Responsibilities

• Reception duties: Visitor booking into the 8BG portal, meeting room management, answering phones, greeting guests, ensuring rooms are cleared after meetings, and managing room comfort levels.
• Coordinate with the Roadshow team on in-house events, including Access Days, CLSA U, and Group lunches.
• Receiving deliveries (e.g., water, soft drinks, cereal) from the loading bay.
• Distributing and collecting mail, franking post, booking couriers/DHL, managing loading bay bookings for deliveries, and raising permits.
• Providing general administration and facilities assistance.
• Supporting the ordering of supplies and consumables for the office.
• Performing other ad hoc duties as required.

Requirements

• Good written and verbal communication skills.
• Previous experience within a reception or office environment.
• A practical approach to problem-solving.
• Sound technical skills.
• Good interpersonal and communication skills.
• Cost awareness.
• Ability to be a good team player.
• Required to comply with company procedures and policies.