Internship: Group Operations & Technology Division, Risk & Prevention / Quality & Service Management [January - May 2027]

Who We Are

As Singapore’s longest-established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. We take the time to understand people and provide support, services, solutions, and career paths that meet their individual needs and goals.

Today, we are on a journey of transformation, leveraging technology and creativity to become a future-ready learning organisation. While we continue to evolve, our strategic ambition remains clear and bold: to be Asia’s leading financial services partner for a sustainable future.

We invite you to help build the bank of the future. Innovate the way we deliver financial services, work in supportive teams, build lasting value in the community, and help people grow their assets, businesses, and investments.

Why Join

Play a key role in strengthening the resilience and efficiency of OCBC’s operations. As a Risk & Prevention Intern, you will be part of a team that helps safeguard the bank through effective risk management, operational excellence, and continuous improvement initiatives.

You will gain exposure to real-world banking operations, collaborate with stakeholders across the organisation, and contribute to projects that enhance processes, strengthen controls, and drive operational efficiency through automation and digitalisation.

How You Succeed

To thrive in this role, you will need to be curious, analytical, and proactive in identifying opportunities for improvement. You will work closely with experienced professionals to support risk governance activities, analyse operational data, and contribute to projects that improve business processes and risk controls.

Your ability to think critically, communicate effectively, and collaborate with stakeholders across different functions will help you make a meaningful impact while developing valuable skills for your future career.

What You Do

Your responsibilities will include:

• Risk Governance and Reporting: Support day-to-day risk governance activities, management reporting, risk issue tracking, and coordination across stakeholders.
• Risk Analysis and Monitoring: Assist in the consolidation and analysis of risk data, identify trends and risk hotspots, and support the documentation of processes and controls.
• Dashboard Development and Automation: Design and implement automated risk monitoring and reporting dashboards to provide actionable insights and support informed decision-making.
• Process Improvement: Identify opportunities to streamline manual processes and support productivity, digitalisation, and automation initiatives.
• Data Analytics: Leverage digital tools and data analytics techniques to review operational data, enhance reporting capabilities, improve follow-up actions, and generate business insights.
• Projects and Continuous Improvement: Contribute to initiatives that strengthen operational risk management, improve efficiency, and enhance control effectiveness across banking operations.
• Ad Hoc Support: Provide support on departmental projects and other tasks as assigned.

Who You Work With

Group Operations & Technology is at the heart of delivering seamless, secure, and efficient banking services. Within Risk & Prevention and Quality & Service Management, you will work alongside professionals responsible for managing operational risk, driving process excellence, and strengthening the bank’s control environment.

You will be part of a collaborative team committed to continuous improvement, innovation, and operational resilience, while gaining exposure to how risk management supports the delivery of trusted banking services to customers.

Who You Are

• Open to learning and receiving feedback.
• Curious, analytical, and detail-oriented.
• Strong problem-solving and critical-thinking skills.
• Organised and able to manage multiple priorities effectively.
• Comfortable working with data and technology-enabled solutions.
• Strong communication and stakeholder management skills.
• Able to collaborate effectively in a team environment.
• Currently pursuing an undergraduate or postgraduate degree.

Learning Objectives

This internship will provide you with:

• Practical exposure to operational risk management within a leading banking environment.
• Hands-on experience in banking operations, governance, and risk management practices.
• Opportunities to apply analytical, problem-solving, and project management skills to real business challenges.
• Exposure to process improvement, digitalisation, and automation initiatives that drive operational efficiency.
• Experience in data analysis, dashboard development, and management reporting.
• Opportunities to work with stakeholders across different business and support functions, gaining a broad understanding of banking operations and risk management.
• Enhanced communication, collaboration, and professional skills through project-based work and cross-functional engagement.

What We Offer

Competitive base salary, a suite of holistic and flexible benefits to suit every lifestyle, community initiatives, and industry-leading learning and professional development opportunities. Your wellbeing, growth, and aspirations are cared for as much as the needs of our customers.