Policy Services QA Specialist (1 Year Contract)

Job Overview

Prudential’s purpose is to be partners for every life and protectors for every future. This role requires strong Life Insurance domain knowledge and hands-on experience with the Life Asia (LA) system. You will review user requirements, user stories, test plans, and test results, and perform testing of insurance policy administration processes using the Life Asia system to ensure accuracy, quality, and regulatory compliance.

Responsibilities

• Review user requirements and user stories to ensure completeness, clarity, and testability.
• Review UAT test plans, test scenarios, and test cases to ensure adequate coverage of business requirements.
• Review and validate UAT test results, test evidence, and defect resolutions to support testing sign-off.
• Perform functional testing of the Life Asia (LA) insurance system.
• Validate end-to-end policy lifecycle (policy issuance, servicing, claims, maturity, etc.).
• Execute test cases, validate results, and ensure business and system requirements are met.
• Collaborate with business analysts, developers, and compliance teams.
• Prepare test documentation and reports.

Qualifications

Competencies & Personal Traits

• Strong knowledge of the insurance policy lifecycle.
• Good understanding of manual testing methodologies, test execution, defect management, and testing best practices.
• Experience reviewing user requirements, user stories, UAT test plans, test cases, and test results.
• Familiarity with testing and project management tools such as JIRA and HP ALM.
• Ability to analyze business requirements and identify gaps, risks, and potential impacts on system functionality.

Working Experience

• Experience in Life Insurance domain testing.
• Hands-on experience with the Life Asia system.

Education

• Diploma or Degree holder.