HR Co-ordinator

About Howden

Howden is a global insurance group with employee ownership at its heart. People join Howden for many different reasons, but they stay for the same one: our culture—driving change together across 56 countries.

Role: HR Coordinator (Specialty)

We are looking for an HR Coordinator to join our Specialty HR team, supporting the delivery of high-quality HR services across the employee lifecycle. You will provide first-line HR support, ensure accurate people data management, and help deliver a seamless experience for colleagues and managers.

What you’ll do

Employee Lifecycle & HR Administration

• Deliver a professional, people-focused HR service across the full employee lifecycle, from onboarding through to offboarding.
• Coordinate employee lifecycle activities, including new starters, job changes, family leave, and leavers.
• Process HR administration in line with international and UK payroll deadlines and business requirements.
• Proactively run exit interviews (excluding senior management), and inform HR Business Partners of key business insights and feedback.
• Support the occupational health administration process.
• Support HR Business Partners with ER administration.

HR Systems, Data & Reporting

• Maintain and validate employee records to ensure data accuracy across HR systems and that notifications are sent to the correct business stakeholders.
• Maintain, produce, and prepare reports and analytics using Workday (e.g., headcount, absence, talent, objectives).
• Create and maintain (international) Workday profiles, when required.
• Handle people data requests in line with GDPR and confidentiality requirements.

Employee Support & Experience

• Support colleagues and managers with HR queries, policies, systems, and processes, promoting and upskilling on self-service where appropriate.
• Support the employee experience of family-related policies (maternity/paternity/parental leave).
• Support the implementation of initiatives that foster a positive work environment and enhance employee engagement.

Talent, Development & Performance

• Support identifying training needs and assist in the creation of career development plans for employees.
• Support the annual compensation, promotions, and performance review processes.
• Partner closely with Talent Acquisition to support a seamless candidate-to-employee experience.
• Support (international) hiring processes and maintain supporting documentation, when required.

Continuous Improvement & Collaboration

• Work with the Centres of Excellence—particularly the HR Employee Services team and HR Information Services team—to improve processes, drive greater automation, and deliver efficiencies.
• Identify opportunities for process improvement, automation, and operational efficiency across HR services.
• Collaborate with HR Business Partners and Centres of Excellence to deliver effective people solutions and support business objectives.

Additional Duties

Any other duties as reasonably required.

Who we’re looking for

• Experience working within an HR administration, HR operations, or HR shared services environment is considered advantageous.
• Experience supporting employee lifecycle activities and responding to HR-related queries.
• Strong stakeholder management skills, with the ability to build effective working relationships across HR and the business.
• Proven ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.
• Experience using HR systems, with exposure to Workday considered advantageous.
• Understanding of payroll processes and the importance of data integrity within HR operations.
• Experience handling confidential employee information and working within data protection requirements.
• CIPD qualification or working towards CIPD is desirable.
• Strong written and verbal English communication skills.
• An inquisitive nature with a desire to see issues through to resolution.
• Good numeracy, organisation, and administrative skills, with excellent communication and attention to detail.

What do we offer in return?

A career that you define. At Howden, we value diversity, and we’re looking for individuals who share our values:

• Our successes come from someone brave enough to try something new.
• We support each other in everyday moments and bigger challenges.
• We are determined to make a positive difference at work and beyond.

Reasonable adjustments

We are committed to providing reasonable accommodations to ensure positions align well with your needs. This may include adjustments such as software, IT, and office setup, as well as flexible hours or hybrid working where possible.

If you’re excited by this role but have doubts about whether it’s the right fit, submit your application—if your profile fits the role’s criteria, we will be in touch to assist with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations; reach out to your Recruitment Partner if you want to know more.

Contract Type

Fixed Term Contract