Data Analyst

Job Description

We are seeking a proactive and detail-oriented Data Analyst with strong expertise in incident management, monitoring tools, and root cause analysis (RCA). In this role, you will be responsible for monitoring data systems, identifying and resolving incidents, and ensuring data reliability and operational efficiency. The ideal candidate will act as a bridge between data operations and business teams, helping to troubleshoot issues, maintain data quality, and drive continuous improvement initiatives.

Location

This role has openings available in either Pittsburgh, PA or Lake Mary, FL.

Key Responsibilities

• Monitor data pipelines and systems using monitoring tools to ensure smooth and uninterrupted operations
• Manage and resolve data-related incidents, ensuring timely response and resolution
• Perform detailed root cause analysis (RCA) for data issues and system failures
• Collaborate with engineering and business teams to troubleshoot and resolve data inconsistencies
• Track, document, and report incident trends, recurring issues, and resolution metrics
• Implement preventive measures to reduce incident recurrence and improve system stability
• Support data validation, reconciliation, and quality assurance processes
• Maintain clear and comprehensive documentation of incidents, RCA findings, and resolution steps
• Participate in Agile ceremonies and contribute to continuous improvement initiatives

Must-Have Skills

• Incident Management
• Monitoring Tools
• Root Cause Analysis (RCA)

Good-to-Have Skills

• Domain knowledge (e.g., Custody, AML)
• Experience with Agile methodologies

Compensation & Benefits

The base compensation range for this role in the posted location is: 60,000-65,000.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: geographic location, education and qualifications, certifications and licenses, relevant experience and skills, seniority and performance, market and business considerations, and internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Benefits

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade; company holidays; personal days; sick leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice

Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

This is a general description of the duties, responsibilities, and qualifications required for this position. Reasonable accommodations will be considered to provide individuals with disabilities an equal employment opportunity during the recruitment process and in the workplace.

Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an applicant in the United States: http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world. It is a diverse group of 340,000 team members in more than 50 countries, delivering end-to-end services and solutions across strategy, design, engineering, and the capabilities in AI, cloud, and data.