Client Services Engineer - Bloomberg Broadway

Client Services Engineer - Bloomberg Broadway

Location: London

Business Area: Engineering and CTO

Ref #: 10051531

Bloomberg Broadway builds high-performance distributed systems that make the business of trading and financial assets easier, faster, safer, and more thoughtful for everyone involved. Our technology makes it simple to create, combine, and extend large-scale, high-performance intelligent systems in ways that were never before possible.

We’re looking for someone to be a part of a team of exceptional troubleshooters to support the fast-paced world of Fixed Income trading at some of the world's largest financial institutions. This is a unique opportunity to flex every ounce of technical muscle you have to enhance, debug, and fix trading systems that are responsible for billions of dollars of transactions a day. It is an opportunity to be at the forefront of one of the most exciting areas in financial technology—electronic trading. This role requires a uniquely focused, yet inquisitive personality that thrives on facing challenges head-on in new and unfamiliar environments, alongside strong technical acumen across a range of Broadway products and industry standard technologies. You will be backed up by our premier team of developers and have an arsenal of diagnostic tools at your disposal.

What You Will Do

On our team, you can expect to help us by:

• Diagnosing and resolving customer trading system issues in real-time using a hands-on approach.
• Interacting with a wide spectrum of people at customer sites, from heads of trading desks to developers and systems administrators.
• Proactively preventing future problems by coming up with both tactical and strategic solutions.

What We Trust You To Do

• Handle pressure-filled situations involving millions of dollars of trades while remaining cool and collected.
• Solve issues and questions in production systems to address problems ranging from missing trades to exchange connectivity issues to system outages.

Required Qualifications

You’ll need to have:

• Exceptional problem-solving ability.
• Strong attention to detail, self-management, initiative, and follow-through.
• Excellent written and verbal communication skills.
• Understanding of networking fundamentals and protocols.
• Experience working with the Windows operating system.
• A Degree in Computer Science, Engineering, Mathematics, or a similar field of study, or equivalent work experience.

Preferred Qualifications

We’d love to see:

• Python programming skills.
• Proficiency with SQL and databases.
• Previous experience in a customer-facing software support role.
• Experience with electronic trading protocols, including FIX.
• Experience working with UNIX/Linux.
• Knowledge of a financial trading business, preferably fixed income.

If indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role.