Group Business Technology Intern ( Oct- May 2027)

Company

1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia, with a global network of more than 500 branches and offices in 19 countries and territories across Asia Pacific, Europe, and North America. In Asia, UOB operates through its head office in Singapore, banking subsidiaries in China, Indonesia, Malaysia, and Thailand, as well as branches and offices across the region.

UOB has a history spanning more than 80 years and is guided by the values of being Honorable, Enterprising, United, and Committed. These values reflect the bank’s commitment to doing what is right, building for the future, working as one team, and pursuing long-term success.

Job Objectives

• Support requirements gathering, analysis, and documentation for statements, letters, and reports within core banking systems.
• Assist in creating and maintaining Functional Specification Documents (FSDs) for development and testing teams.
• Collaborate with Business Analysts, developers, and testing teams to ensure requirements are clear, complete, and accurate.
• Leverage modern tools, including automation and AI-assisted documentation tools, to improve the efficiency and quality of requirements documentation.

Key Responsibilities

Requirement Gathering and Analysis (50–60%)

• Work with senior Business Analysts and stakeholders to understand business requirements for statements, advices, and reports.
• Participate in requirements discussions, walkthroughs, and clarifications with business and technical teams.
• Analyze existing processes and identify gaps, inconsistencies, and opportunities for improvement.
• Document business requirements clearly and concisely.

Functional Specification Documentation (30–40%)

• Prepare and maintain Functional Specification Documents (FSDs) based on business requirements.
• Ensure FSDs include:
  • Detailed functional requirements
  • Data mappings and field-level details
  • Business rules and validation logic
  • Sample outputs, such as statements, letters, and reports
• Collaborate with developers and QA teams to ensure requirements are well understood and testable.
• Update documentation based on feedback received during SIT and UAT cycles.

Testing Support and Process Improvement (10–20%)

• Assist in preparing test scenarios, test cases, and validation criteria based on FSDs.
• Support the validation of generated documents, including PDF statements and advices, against requirements.
• Contribute to initiatives involving automation or AI-based document validation tools by helping define business rules and expected outputs.
• Explore the use of AI and GenAI tools to improve documentation, requirements analysis, and knowledge management.

Key Requirements

• Knowledge of core banking systems, document generation frameworks, and batch processing systems.
• Some understanding of requirements gathering and FSD preparation.
• Understanding of structured and semi-structured document validation, including PDFs, reports, and statements.
• Familiarity with AI-assisted tools, data analysis, and process improvement techniques.
• Strong analytical thinking, communication, and documentation skills.