Test Administrator (Brooklyn, NY)

About Pearson VUE

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government, and professional testing programs worldwide. Pearson VUE provides a full suite of services from test development to data management, delivering exams through the world’s most comprehensive and secure network of test centers in more than 180 countries.

Pearson VUE is a business of Pearson, the world’s leading learning company with global reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Part-Time Test Administrator

Pearson VUE is hiring a part-time Test Administrator to join our team based in Brooklyn Barclays, NY (Two Hanson Place S1302).

Starting pay is $17.75 per hour plus eligibility for accrued paid sick time. Learn more at https://pearsonbenefitsus.com/new-employees/.

Responsibilities

The Test Administrator provides secure exam delivery and superior customer service in a comfortable, friendly environment. Responsibilities include:

• Comply with all testing procedures and strictly adhere to company policies using careful judgment.
• Check in testing candidates, verify identification, and explain the exam process.
• Proctor/invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
• Other duties as assigned.

Schedule Requirements

The ideal candidate demonstrates teamwork and is available to work a variety of shifts any day Monday through Saturday between 7:00 AM and 9:00 PM, including approximately 1–3 Saturdays per month. Sunday shifts would be infrequent but possible if needed. Candidate must be open to flexible scheduling.

This is strictly a part-time position, 12–18 hours per week, with an expectation to work more hours if needed.

Schedules are available at least 2 weeks in advance.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from the testing room.
• Must be able to bend, stoop, and lift up to 20 lbs with reasonable accommodation.
• Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.