Test Administrator (White Plains, NY)

Part-Time Test Administrator

Pearson VUE is the global leader in computer-based testing for information technology, academic, government, and professional testing programs worldwide.

Pearson VUE provides a full suite of services from test development to data management and delivers exams through a secure network of test centers in more than 180 countries.

Pearson VUE is hiring a part-time Test Administrator to join our team in White Plains, NY (Knollwood Dr.).

Starting pay is $17.75 per hour plus eligibility for accrued paid sick time.

Responsibilities

The Test Administrator is responsible for providing secure exam delivery and superior customer service in a comfortable, friendly environment. Duties include:

• Comply with all testing procedures and strictly adhere to company policies using careful judgment.
• Check in testing candidates, verify identification, and explain the exam process.
• Proctor/invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Perform light housekeeping duties, including vacuuming floors and sanitizing keyboards after each candidate completes an exam.
• Other duties as assigned.

Schedule Requirements

The ideal candidate demonstrates teamwork and has availability to work a variety of shifts any day—Monday through Saturday—between 7:00 AM and 8:30 PM, including about 3–4 Saturdays per month. Sunday shifts would be infrequent, but may be possible if needed. Flexible scheduling is required.

This is a part-time position (typically 8–16 hours per week) with an expectation to work more hours if needed.

Schedules are available at least 2 weeks in advance.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year of customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from the testing room.
• Must be able to bend, stoop, and lift up to 20 lbs with reasonable accommodation.
• Must be comfortable in a quiet testing environment—able to hear soft voices and see details from a distance.