Test Administrator (12 E 41st Street, NYC)

Test Administrator (Part-Time)

Pearson VUE is the global leader in computer-based testing for information technology, academic, government, and professional testing programs around the world. Pearson VUE delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries.

Pearson VUE is a business of Pearson, the world’s leading learning company, and is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Location: NYC (12 East 41st Street, 8th floor)

Starting pay: $18.00 per hour + eligible for accrued paid sick time.

Responsibilities

The Test Administrator position is responsible for providing secure exam delivery and superior customer service in a comfortable, friendly environment. You will be required to:

• Comply with all testing procedures and strictly adhere to company policies using careful judgment.
• Check in testing candidates, verify identification, and explain the exam process.
• Proctor/invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate finishes an examination.
• Other duties as assigned.

Schedule Requirements

• Availability to work a variety of shifts any day (Monday through Saturday) between 7:00 AM and 9:00 PM, and about 1–3 Saturdays per month.
• Sunday shifts would be infrequent, but a possibility if the need arises.
• Must be open to flexible scheduling.
• Part-time position: 16–19 hours per week, with an expectation to work more hours if needed.
• Schedules are available at least 2 weeks in advance.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from the testing room.
• Must be able to bend, stoop, and lift up to 20 lbs with reasonable accommodation.
• Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.