Strategy & Operations Associate

About Arbol

Arbol is a global climate risk coverage platform and FinTech company offering full-service solutions for businesses looking to analyze and mitigate exposure to climate risk. Arbol’s products provide parametric coverage that pays out based on objective data triggers rather than subjective loss assessments.

Arbol’s differentiator versus traditional InsurTech or climate analytics platforms is the complete ecosystem it has built to address climate risk. This ecosystem includes a large climate data infrastructure, scalable product development, automated instant pricing powered by an artificial intelligence underwriter, blockchain-enabled operational efficiencies, and non-traditional risk capacity drawing from non-insurance sources. By combining these elements, Arbol delivers scale, transparency, and efficiency in parametric coverage.

What You’ll Be Doing

• Own and improve critical business workflows across customer onboarding, transaction execution, account servicing, partner management, reporting, and other core operations.
• Identify operational bottlenecks and build scalable processes, controls, and documentation to address them.
• Partner with product and engineering teams to translate business needs into clear requirements for internal tools, customer-facing products, and automation.
• Build reporting that provides visibility into growth, conversion, turnaround times, service levels, unit economics, and other key performance indicators.
• Analyze business performance and recommend changes to improve growth, efficiency, economics, and the customer experience.
• Coordinate across product, technology, sales, finance, operations, and external partners to keep important initiatives moving.
• Support the development and launch of new products, partnerships, and distribution channels.
• Conduct market, competitor, and strategic analysis to inform business priorities.
• Manage high-priority projects from initial problem definition through implementation and ongoing performance monitoring.
• Help establish the operating cadence, processes, and infrastructure required to scale the business.
• Step into emerging problems that do not fit neatly within an existing function and take responsibility for resolving them.

What You’ll Need

• 1–2 years of experience in management consulting, investment banking, startup operations, fintech, or another analytically rigorous environment.
• Management consulting experience is especially attractive due to the role’s emphasis on structured problem-solving, cross-functional execution, and working through ambiguity.
• Strong analytical skills and comfort working with financial and operational data.
• Ability to understand complex systems, identify what matters, and translate analysis into action.
• Strong project-management skills, including the ability to coordinate multiple stakeholders and drive work forward without constant supervision.
• Excellent written and verbal communication skills.
• High attention to detail without losing sight of broader commercial priorities.
• Comfort operating in a fast-moving environment where responsibilities may evolve as the business grows.
• Low-ego, high-ownership approach with willingness to move between strategic analysis and detailed execution.
• Proficiency in Excel or Google Sheets; experience with SQL, data-visualization tools, workflow automation, or AI-enabled tools is helpful but not required.

What’s Great to Have

• Direct fintech or financial-services experience is helpful but not required.
• Intellectual curiosity, commercial judgment, and ability to learn quickly.

Essential Job Functions & Physical Requirements

• Ability to sit for extended periods while working at a computer, with or without reasonable accommodation.
• Ability to use a computer, keyboard, mouse, and standard office equipment (e.g., phone, printer, scanner).
• Ability to view a computer screen for prolonged periods, with or without reasonable accommodation.
• Ability to communicate effectively in person, by phone, and via email.
• Ability to occasionally stand, walk, bend, and reach within an office environment.
• Ability to lift and/or move up to 10–15 pounds occasionally (e.g., office supplies, files), with or without reasonable accommodation.
• Ability to perform repetitive motions, such as typing or data entry.
• Ability to maintain focus and attention while performing detailed tasks.

Apply

Interested, but you don’t meet every qualification? Please apply. Arbol values candidates with non-traditional backgrounds and encourages applications even if you do not meet every requirement.

Accessibility

Arbol is committed to accessibility and inclusivity in the hiring process. If you require an accommodation to apply or interview, contact hr@arbol.io.

Benefits

Arbol offers full-time employees competitive compensation and equity in a high-growth startup. Health benefits include comprehensive health, dental, and vision coverage, along with an optional flexible spending account (FSA). Arbol also provides a 401(k) match and flexible PTO.

Equal Opportunity Employer

Arbol is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other legally protected status.

Arbol participates in the E-Verify program to confirm employment eligibility.