Human Resources - Learning & Development (Tech) Off-Cycle Internship (Jan - Jun 27)

Job Description Summary

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We are a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting, we help clients build, accelerate, and sustain momentum.

Our Firmwide Corporate Services unite to provide first-class support internally. Spanning Administration, Business Development, Chairman’s Office, Compliance, Finance, Human Resources, Learning and Development, Legal, Marketing and Communications, Operations and Change Management, and Technology, we power our lines of services with the right sources, services, and technology.

Not all team members work directly with external clients. Some choose to apply their skills, experience, expertise, and service excellence within PwC.

Key Responsibilities

PwC is moving toward having GenAI and automation as an instrumental pivot in the way we do things. As a Learning & Development (Tech) Intern, you will support our digitalisation and automation journey to embed GenAI tools and automate end-to-end training operations. You will learn and bring digital changes in the L&D function to enhance the team’s working experience and efficiency by coordinating programmes, managing data, and improving the learning experience for employees.

L&D Technology & Projects

• Support implementation and optimisation of L&D technology solutions (e.g., Learning Management Systems, digital learning platforms, and tools).
• Participate in L&D tech-related projects, including process improvements and automation initiatives.
• Execute GenAI solutions for daily operations within the department, with benefits impacting the firmwide organisation.
• Compile and analyse usage and engagement data to identify trends and opportunities to enhance learning solutions.
• Work on documentation, workflows, and troubleshooting related to L&D technologies.

Data & Reporting

• Assist in preparing management and training reports (e.g., attendance, feedback, completion rates).
• Handle, manipulate, and analyse training-related data responsibly.
• Help monitor learning metrics and provide insights for continuous improvement.

Team & Project Support

• Provide ad hoc support to the L&D team on various projects and initiatives.
• Contribute ideas to enhance learner engagement and programme effectiveness.
• Participate in internal meetings and discussions as a learning opportunity.

What We Are Looking For

• Students currently pursuing a Bachelor’s degree in Computer Science, Information Systems, or related disciplines are preferred.
• A strong interest in process automation, HR technology, digital transformation, or low-code development.
• Experience or coursework in Microsoft Power Automate development, with a basic understanding of logic-based automation such as triggers, conditions, and loops.
• Analytical and problem-solving skills, with the ability to think logically and approach challenges in a structured way.
• Good communication and interpersonal skills, with the ability to collaborate effectively with different stakeholders.
• A proactive mindset, with eagerness to learn and explore new tools and technologies independently.
• Strong attention to detail, with the ability to document work clearly and accurately.
• Basic familiarity with tools such as Power BI, Power Apps, SharePoint, or Teams will be advantageous.
• Basic coding knowledge in languages such as JavaScript or HTML will be an advantage.
• Ability to work independently as well as collaboratively in a team environment.

Optional Skills

• Accepting Feedback
• Active Listening
• Communication
• Emotional Regulation
• Empathy
• Inclusion
• Intellectual Curiosity
• Optimism
• Teamwork
• Well Being

Application Notes

• Please indicate your first-choice role and, where applicable, a second-choice role, based on your skills, interests, and career aspirations.
• Only shortlisted candidates will be notified due to the high volume of applications.
• Kindly upload both your resume and academic transcript/degree audit in PDF format.
• For questions, get in touch at sg_graduate_recruitment@pwc.com.

Additional Information

• Travel Requirements: 0%
• Available for Work Visa Sponsorship?: No
• Government Clearance Required?: No