Project / QA Support Analyst in Trade Finance Operations (Contract to end by 30 Dec 26)

WHO WE ARE

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. We take the time to truly understand people, and from there we provide support, services, solutions, and career paths that meet individual needs and desires.

Today, we’re on a journey of transformation—leveraging technology and creativity to become a future-ready learning organisation. For all that change, our strategic ambition remains clear and bold: to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future—innovate the way we deliver financial services, work in friendly, supportive teams, build lasting value in your community, help people grow their assets, business, and investments, and take your learning as far as you can.

Your Opportunity Starts Here

Position Summary

The candidate will be responsible for user-side (Trade Finance Operations) project software testing, including test design, planning, scripting, and test execution for a variety of applications applicable to the department and/or project.

The individual should be self-motivated, creative, and proactive to work successfully in a fast-paced environment, including multiple platforms and diverse technologies. They will work closely with project managers, IT stakeholders, vendors, and other stakeholders to draft and execute test iterations, track and report results, troubleshoot issues, and coordinate defect resolution. The individual should have a strong understanding of project processes and the QA lifecycle.

Key Responsibilities

• Collaborate with product management, project management, and IT stakeholders to develop a strong understanding of the project and testing objectives.
• Design and develop comprehensive UAT/regression test conditions, scenarios, and scripts to validate business and technical use cases, supporting successful and high-quality production rollouts.
• Manually execute and analyze UAT/regression test results in a timely manner within the project timeline, and work with IT partners to ensure all defects are resolved correctly.
• Utilize existing tools (e.g., JIRA) for test tracking, and perform positive and negative testing in various Trade Finance Operations systems (e.g., case management systems, trade finance processing systems, and SWIFT systems).
• Participate in troubleshooting and analysis of issues with different teams to drive root cause identification and resolution.
• Document, track, and escalate defects; provide regular testing status reports to stakeholders.
• Prepare system training materials and decks for end users.
• Review project documentation (e.g., functional specification documentation (FSD)) to ensure quality and usability to Trade Finance operations users.
• Perform ad-hoc tasks as assigned by the supervisor.

Experience & Skills

• 1–3 years of experience preferred in a testing or quality assurance role; fresh graduates with a strong interest are welcomed.
• Knowledge of Trade Finance (e.g., Letter of Credit, Banker Guarantees, Collections, Financing), SWIFT and/or trade finance operations processing will be a strong advantage.
• Strong verbal and written communication skills, with excellent comprehension and attention to detail.
• Ability to manage and prioritize multiple projects in a fast-paced environment.
• Self-motivated, adaptable, and able to work independently.

Notes

• This job is 100% work in office, based at Tampines.
• Depending on workload demands, this role may require the incumbent to work beyond standard office hours.
• This is a contract job that will end on 30 Dec 26.

Why Join

In this role, you will play a key part in ensuring our systems work seamlessly for users. You will collaborate with diverse teams, contribute to high-impact projects, and enjoy the satisfaction of solving problems that improve experiences for both staff and customers. You will also gain exposure to a wide range of banking products, systems, and operational workflows, building strong industry knowledge while making a meaningful impact.

What We Offer

Competitive base salary, a suite of holistic and flexible benefits to suit every lifestyle, community initiatives, and industry-leading learning and professional development opportunities. Your wellbeing, growth, and aspirations are cared for as much as the needs of our customers.