Part-Time Universal Banker (20 Hours), Queens West Area

Universal Banker

The Universal Banker is an entry-level position responsible for assisting with the execution of sales, products, and service activities in coordination with the customer service team. The overall objective of this role is to foster customer relationships, build loyalty, and help increase sales to individual consumer clients.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to internal and external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities from service transactions and resolve customer complaints and issues promptly and effectively.
• Support sales and service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, and related activities.
• Adhere to operational controls, including legal, corporate, and regulatory procedures, to ensure the safety and security of customer and bank assets.
• Assess risk appropriately when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations; adhering to policy; applying sound ethical judgment regarding personal behavior, conduct, and business practices; and escalating, managing, and reporting control issues transparently.

Qualifications

• 1–3 years of relevant experience.
• Previous retail banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Education

• High school diploma or equivalent.

Job Family

• Job Family Group: Consumer Sales
• Job Family: Branch Sales

Job Details

• Time Type: Part time
• Primary Location: Jackson Heights, New York, United States

Compensation

• Primary Location Full Time Salary Range: $50,030.00 - $65,270.00
• Salary note: Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.
• Hourly rate corresponding to the annual range: $24.05 - $31.37

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Posting Information

• Anticipated Posting Close Date: Aug 31, 2026

Skills

Please see the qualifications listed above.

Equal Opportunity

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.