Senior Executive, Quality Assurance

Overview

The incumbent will oversee and manage end-to-end User Acceptance Testing (UAT) activities for enhancements to various Distribution platforms. Key platforms include the sales submission tool/system, with a focus on the sales advisory and e-submission processes, as well as the T&C monitoring platforms and/or dashboards. This role ensures that system changes meet business requirements and are delivered with high quality, accuracy, and user readiness.

Responsibilities

• Prepare and execute UAT test cases and scenarios based on business requirements
• Identify, document, and track defects/issues, and support re-testing of fixes
• Ensure system functionalities meet expected outcomes and acceptance criteria
• Assist in coordinating UAT activities with business users and project teams
• Maintain accurate test documentation, including test results and defect logs
• Provide support during UAT cycles and system rollout, including basic issue troubleshooting

Support Business Unit in testing systems, platforms and/or dashboards to ensure accuracy and functionality for users.

Requirements

• Diploma or Degree in Business, IT, Finance, or a related field
• 1 - 2 years of experience in testing, system support, or related areas
• Basic understanding of software testing or UAT concepts
• Familiarity with tools such as JIRA, Confluence, or Excel is an advantage
• Strong attention to detail and good communication skills
• Able to work collaboratively in a fast-paced environment