Teller I (Huguenot) 20 Hours

Job Description

Work Location: Staten Island, New York, United States of America

Hours: 20 per week

Pay Details: $23.00 - $29.50 USD per hour

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Base pay may vary based on the candidate's skills, experience, job-related knowledge, geographic location, and other business needs. As a candidate, you are encouraged to ask compensation-related questions and discuss specifics with your recruiter.

Line of Business: Personal & Commercial Banking

Job Description

The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency, and educating customers on TD's products and services or referring them to a partner for specialized solutions.

Depth & Scope

• Execute TD's Brand promise by delivering a Legendary Customer experience in the Store.
• Perform customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently.
• Process cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with high accuracy.
• Respond to and resolve customer inquiries and concerns using standard procedures; escalate to management as necessary.
• Engage in lobby leadership by guiding customer flow, warmly welcoming customers, and directing them appropriately.
• Understand customer preferences and educate on self-service/digital options that meet their needs.
• Advocate for the customer by conducting needs-based conversations; offer financial and digital solutions, and/or refer to appropriate partners for solutions.
• Make sound decisions and provide timely problem resolution; escalate complex issues to management.
• Ensure compliance with company guidelines and regulations (e.g., Bank Secrecy Act, Patriot Act) to minimize risk and protect the customer.
• Verify customers' identities by following authentication policies and procedures.
• Balance cash drawers, ATMs, and Teller Cash Dispensers/ Recyclers as necessary.
• Adhere to safe deposit box procedures and operations; manage cash drawers and vaults with appropriate cash limits and secure storage.
• Protect confidential customer information and follow dual control where applicable.
• Follow security and audit measures to minimize loss; use bank tools to detect and prevent fraud.
• Complete all required in-classroom and online training by established due dates.

Education & Experience

• High school diploma or GED.
• 6 months of work-related experience preferred; or equivalent demonstrated through volunteering, education, or military experience.
• Ability to work during operating hours, including weekends, evenings, and holidays as scheduled.
• Demonstrated customer service skills preferred.
• Strong organizational skills and detail orientation.
• Ability to function in a fast-paced and changing environment.
• Excellent communication skills—concise, clear, and consistent.

Physical Requirements

Work is primarily sedentary with occasional standing and walking. Ability to perform repetitive tasks, use standard office equipment, and respond to sounds as needed. Typical requirements include frequent concentration, reading/writing/comprehending instructions, and basic arithmetic. See the full list in the original description for specifics.

Who We Are

TD is one of the world’s leading global financial institutions and the fifth largest bank in North America by branches. We aim to make every interaction, product, and experience remarkably human and simple for millions of households and businesses worldwide. TD is committed to client experience and values diverse perspectives.

Our Total Rewards Package

TD’s Total Rewards reflects investments in colleagues’ financial, physical, and mental well-being. It includes base salary plus variable compensation/awards, health and well-being benefits, retirement programs, paid time off, banking benefits and discounts, career development, and recognition. Learn more

Additional Information

We’re committed to helping colleagues thrive through ongoing development conversations, training programs, and competitive benefits. You’ll have regular career development and performance conversations, access to online learning, and mentoring programs to unlock future opportunities.

If you’re passionate about helping clients and building lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We foster a respectful workplace where diverse perspectives are valued and opportunities to grow are fair for all employees.

Training & Onboarding

We provide training and onboarding sessions to ensure you have what you need to succeed in your role.

Interview Process

We will contact candidates of interest to schedule an interview. We strive to communicate outcomes to all applicants by email or phone.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com with your full name, best way to reach you, and the accommodation needed.