Part -Time Universal Banker (20 Hours) Mid - Island

Job Title

Universal Banker – Entry Level

Overview

The Universal Banker is an entry-level position responsible for assisting in the execution of sales, product, or service activities in coordination with the customer service team. The objective is to foster relations with customers to build loyalty and help increase sales to individual consumer clients.

Responsibilities

• Assist in basic account opening for existing customers
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities from service transactions and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency

Qualifications

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills

Education

• High School diploma or equivalent

Job Details

• Job Family Group: Consumer Sales
• Job Family: Branch Sales
• Time Type: Part time
• Primary Location: Staten Island, New York, United States

Salary & Benefits

• Primary Location Full Time Salary Range: $50,030.00 - $65,270.00
• The hourly rate corresponding to the annual range is: $24.05 - $31.37

Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked. In addition to salary, Citi’s offerings may include discretionary and formulaic incentive and retention awards. Citi offers a comprehensive benefits package, including medical, dental, and vision coverage; 401(k); life, accident, and disability insurance; wellness programs; and paid time off (vacation, sick leave, and holidays). Availability of benefits may vary by jurisdiction, job level, and date of hire. For details, please visit citibenefits.com.

Most Relevant & Other Skills

Most Relevant Skills: Please see the requirements listed above.

Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date

May 07, 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster for more information.