Assistant Relationship Manager

Assistant Relationship Manager

Grade: GCB 6

We are currently seeking a high-calibre professional to join our team as an Assistant Relationship Manager.

Responsibilities

• Provide support to the Relationship Managers (RMs) to enable them to optimise the potential value of client relationships, improve client engagement and deliver needs-based solutions and fair outcomes for customers
• Enable proactive client management by attending client meetings with the Relationship Manager as necessary, and act as the first point of contact for customers on daily credit-related enquiries
• Prepare appropriate analysis, proposals and presentations to prospective customers
• Support the RM on day-to-day activities including client planning, pipeline management, coordination with product partners and ensuring data and call reports are accurately and timely updated
• Undertake financial, credit and profitability analysis, and prepare the accounts remarks
• Support the RM with third party liaison, including discussions with external lawyers and valuers
• Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
• Work closely with Service Delivery and coordinate the end-to-end credit process, review their deliverables and resolve issues
• Monitor credit risk, including concern lists and credit control reports, and analyse management information
• Provide ongoing risk monitoring in areas concerning Global Standards and Anti-Money Laundering & Sanctions alerts, and act as an escalation point for risk issue response
• Ensure consistent application of Group Policy and adhere to regulatory, financial, and legal standards to minimise business and reputational risk

Qualifications & Requirements

• Understanding of risk management
• Some understanding of credit
• Analytical and financial skills
• Ability to work without constant direction
• Good organisational and time management skills
• Ability to interact with all levels of commercial customers
• Good interpersonal skills
• Good communication skills, both oral and written

Opening up a world of opportunity

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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