People Partnering Coordinator

Company Description

Checkout.com powers the payments behind the digital experiences you use every day. We enable over 10 billion transactions daily for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, our tech powers the payments behind the scenes. We help the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and hire exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech—and we’re just getting started.

Role overview | Remit and Responsibilities

People Service Delivery & Support

• Provide team members with exceptional service regarding all People-related inquiries, ensuring full accountability through to resolution.
• Manage and resolve ticketing queries, providing high-quality advice while ensuring all tickets are closed within required timeframes.

People Operations & Systems

• Execute the change and offboarding processes within Workday, ensuring all steps are completed accurately.
• Complete monthly Workday updates to ensure data accuracy of supervisory orgs, reporting lines, cost centers, and job profiles.
• Implement processes relating to the team member lifecycle, focusing on optimization and scalability.

Employee Relations & Compliance

• Engage on basic employee relations issues to provide context, working with the broader People Partner team. This includes acting as a note-taker in meetings and shadowing more complex cases.
• Proactively learn legal requirements related to the day-to-day management of team members to reduce legal risks and ensure regulatory compliance.
• Provide early support and intervention for issues as identified, helping to implement long-term solutions for the business.

Data, Insights & Projects

• Conduct exit interviews for departing employees to identify and report on attrition trends and feedback.
• Gather data to aid in trend analysis, gaining insights that contribute to the development of new programs and learning opportunities.
• Complete a variety of non-recurring and ongoing projects in partnership with Lead People Partners or as assigned by the Manager.
• Work directly with People and Finance team colleagues to improve business processes relating to hiring, team moves, and headcount reporting.

Role overview | Desired Background, Core Competencies

The ideal candidate for the role will bring:

• Bachelor's degree in Human Resources, Psychology, Business or related field preferred and/or working towards a CIPD qualification.
• Demonstrable experience as a People Associate or Coordinator, ideally in the Tech industry.
• Basic knowledge of UK employment practices, with the ability to adapt and learn as needed.
• Growth mindset, constantly thinking about how we can be better and bringing others along on that journey to be #BetterEveryDay.
• Customer-first mindset, constantly looking at how we can solve for our customer and create the best experience possible.
• Strong attention to detail, ability to prioritize, manage competing demands, and execute at pace.
• Resilience, adaptability and a willingness to commit to change initiatives.
• Demonstrated ability to practice a high level of confidentiality.

Additional Information

Bring all of you to work

We create the conditions for high performers to thrive through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition meets opportunity, and your growth is in your hands. We work as one team and back each other to succeed. If you’re ready to grow and make a difference, you’ll be right at home here. If you need any adjustments to make your experience or working environment more comfortable, please let us know in your application or tell your recruiter directly.

Life at Checkout.com

Life at Checkout.com: We offer a hybrid working model with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram:

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