Personal Banker Upper Manhattan

Overview

Wells Fargo is a global financial services leader committed to driving innovation, empowering communities, and helping customers succeed. We offer a meaningful career with robust benefits, competitive compensation, and programs designed to support work-life balance and well-being. We are recognized for growth and opportunity in the industry.

About this role

Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network within the Consumer, Small & Business Banking division. Learn more at wellsfargojobs.com.

In this role you will

• Participate in delivering an exceptional customer experience by building relationships through proactive outreach and proposing appropriate products, services, and digital solutions to help customers succeed financially
• Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
• Receive direction from managers and exercise judgment within defined policies and procedures
• Develop understanding of bank products and services to connect to customers' needs
• Interact with customers to demonstrate care and build relationships
• Provide appropriate options for bank products and services to customers
• Refer customers' financial needs to other bankers and partners as needed
• Note: This SAFE position involves customer contact and duties that may include offering/negotiating terms and/or taking an application for a dwelling secured transaction. Compliance with the SAFE Mortgage Licensing Act of 2008 and related regulations is required. Ongoing employment is contingent upon meeting all such requirements, including acceptable background results. Individuals in SAFE roles must also meet LO (Loan Originator) requirements under Regulation Z as outlined in job expectations.

Required Qualifications

• 6+ months of interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education

Desired Qualifications

• Customer service focus with experience handling complex transactions across multiple systems
• Experience proactively engaging customers via phone or email
• Ability to educate customers and connect them to technology, including mobile banking
• Ability to help customers succeed financially by connecting them to additional team members as appropriate
• Experience working with others on a team to meet customer needs
• Experience fostering and developing strong customer relationships
• Ability to build strong relationships with internal partners
• Ability to follow policies, procedures, and regulations
• Ability to identify potential fraud or risky accounts and take appropriate action to prevent loss
• Professional integrity in interactions with customers and team members
• Relevant military experience including military protocol, personnel orders or transitions, wartime readiness operations, HR or recruiting
• Proficiency in sourcing, acquiring, and maintaining relationships with customers and colleagues
• Ability to resolve or escalate customer concerns or complaints

Job Expectations

• Ability to work a schedule that may include most Saturdays
• Maintains cash drawer, handles cash, balances, and completes service-related tasks as needed
• SAFE registration required at start; Wells Fargo will initiate the SAFE process after employment start date
• LO qualification requirements under Regulation Z; ongoing regulatory requirements may apply
• This position is not eligible for Visa sponsorship

Posting Location(s)

• Broadway & 89th, 2415 Broadway, Manhattan, NY
• Madison & 49th, 437 Madison Avenue, Manhattan, NY
• Madison & 55th, 545 Madison Avenue, Manhattan, NY
• Third & 52nd, 866 Third Avenue, Manhattan, NY
• Third & 58th, 968 Third Avenue, Manhattan, NY
• Broadway & 56th, 1755 Broadway, Manhattan, NY
• Broadway & W 73rd, 2101 Broadway, Manhattan, NY
• East 86th, 247 E 86th Street, Manhattan, NY
• Sixth & 45th, 1156 Avenue of the Americas, Manhattan, NY
• Third & 42nd, 666 Third Avenue, Manhattan, NY
• Third & 75th, 1300 Third Avenue, Manhattan, NY
• Lenox & 117th, 143 Lenox Ave, Manhattan, NY
• Lenox & 125th, 286 Lenox Ave, Manhattan, NY

Pay

Reflected is the base pay range offered for this position. Pay may vary based on demonstrated performance, skills, experience, or location. Eligible for incentive opportunities.

$23.00 - $31.00

Benefits

Wells Fargo provides eligible employees with a comprehensive benefits package. For an overview of benefits, see Benefits - Wells Fargo Jobs. Benefits typically include:

• Health benefits
• 401(k) plan
• Paid time off
• Disability benefits
• Life, critical illness, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tution reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date

26 May 2026

Equal Opportunity & Accessibility

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

Applicants with disabilities: To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Additional Information

Wells Fargo maintains a drug-free workplace. Please review the Drug and Alcohol Policy for more details.

Wells Fargo Recruitment and Hiring Requirements: Third-Party recordings are prohibited unless authorized. You must represent your own experiences during recruiting and hiring.