Personal Banker Tribeca DeNovo

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About this role

Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network within the Consumer Banking and Lending division. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role you will

• Participate in delivering an exceptional customer experience by building relationships through proactive outreach and proposing appropriate products, services, and digital solutions to help customers succeed financially
• Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
• Receive direction from managers and exercise judgment within defined policies and procedures
• Develop understanding of bank products and services to connect to customers' needs
• Interact with customers to demonstrate care and build relationships
• Provide appropriate options for bank products and services to customers
• Refer customers' financial needs to other bankers and partners as needed
• Note: This SAFE position involves customer contact and duties that may include offering/negotiating terms and/or taking applications for dwelling secured transactions. This requires compliance with the SAFE Mortgage Licensing Act of 2008 and related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background results. Individuals in SAFE positions must also meet Loan Originator requirements under Regulation Z (LO) as outlined in the job expectations below.

Required Qualifications

• 6+ months of interactions with customers, or equivalent demonstrated through work experience, training, military experience, or education

Desired Qualifications

• Customer service focus with experience handling complex transactions across multiple systems
• Experience proactively engaging with customers via phone or email
• Ability to educate and connect customers to technology and explain the value of mobile banking options
• Ability to help customers succeed financially by introducing them to additional team members as appropriate
• Experience collaborating with others on a team to meet customer needs
• Experience fostering and developing strong customer relationships
• Ability to build strong relationships with internal partners
• Ability to follow policies, procedures, and regulations
• Ability to identify potential fraud or risky accounts and take appropriate action to prevent loss
• Professional integrity and demeanor when interacting with customers and team members
• Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
• Relevant military experience including working in personnel benefits management, processing military orders or transitions, wartime readiness operations, human resources, or military recruiting
• Proficiency in proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
• Ability to support customers and employees in resolving or escalating concerns or complaints

Job Expectations

• Ability to work a schedule that may include most Saturdays
• Maintains cash drawer, handles cash, balances, and completes service-related tasks as needed

• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process after your start date. The Nationwide Mortgage Licensing System (NMLS) provides the MU4R questions and registration required for employment in this position. LO qualification requirements under Regulation Z apply. A current credit report will be used to assess financial responsibility and credit fitness; a credit score is not part of the evaluation. Successful candidates must meet ongoing regulatory requirements including additional screening, if necessary.
• This position is not eligible for Visa sponsorship

Posting Location(s)

• 90 W Broadway, New York, NY 10007

Pay Range

Reflected is the base pay range offered for this position. Pay may vary based on demonstrated performance, skills, experience, or work location. Incentive opportunities may also be available.

Pay: $23.00 - $31.00 per hour

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits. For an overview of the following benefit plans and programs, visit Benefits - Wells Fargo Jobs.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tution reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date

26 May 2026

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medically necessary accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug-free workplace. Please see our Drug and Alcohol Policy for more information.

Wells Fargo Recruitment and Hiring Requirements

a. Third-party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to accurately represent your own experiences during the recruiting and hiring process.