Bank Officer, Central Services

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation—leveraging technology and creativity to become a future-ready learning organisation. Our strategic ambition remains clear and bold: to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services, work in friendly and supportive teams, and build lasting value in your community. Help people grow their assets, business, and investments—taking your learning as far as you can, and enjoying a vibrant, future-ready career.

Your Opportunity Starts Here.

Job Responsibilities

• Process, sort, scan, and distribute incoming and outgoing postal mail in a timely and accurate manner.
• Coordinate and manage courier and delivery services, including DHL, SF Express, and other local courier providers.
• Monitor and maintain inventory levels of operational supplies and ensure accurate inventory records.
• Prepare and maintain daily operational reports and service performance records.
• Track and monitor service level agreements (SLAs) to ensure service standards are consistently met.
• Investigate and resolve operational issues promptly within established turnaround times.
• Build and maintain effective working relationships with internal stakeholders, external clients, and service providers.

Job Requirements

• At least 2 years relevant experience.
• High diploma or above.
• Detail-oriented, organized, quality-focused, and results-driven.
• Customer service and communication skills, both verbal and written.
• Excellent technical skills and working knowledge of Microsoft Office.
• Able to work independently, self-directed, and highly motivated.
• Desire to work in a fast-paced, professional, team-focused environment.

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth, and aspirations are cared for as much as the needs of our customers.