2027 Retail, Business and Customer Banking Summer Internship Programme London

Purpose of the Role

To participate in the day-to-day activities of the retail banking division, providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities.

Accountabilities

• Execute small research projects to support strategic decision-making, including preparation of presentations and reports to communicate research findings, and collaboration with senior management to implement research findings for retail banking.
• Collaborate with cross-functional teams to support business initiatives.
• Participate in training and development programs to enhance skills and knowledge.
• Identify opportunities; develop business cases; manage the deployment and launch of new products and services for retail banking.
• Manage client relationships and provide customer service support under steadily decreasing supervision, including responding to questions about products and services, processing transactions, and resolving customer complaints.
• Support the development and implementation of financial models and strategies that enable decision-making for retail banking.
• Train and mentor junior colleagues.

Analyst Expectations

• Perform prescribed activities in a timely manner and to a high standard consistently, driving continuous improvement.
• Develop in-depth technical knowledge and experience in the assigned area of expertise.
• Maintain a thorough understanding of the underlying principles and concepts within the area of expertise.
• Lead and supervise a team where applicable by guiding and supporting professional development, allocating work requirements, and coordinating team resources.
• If the position includes leadership responsibilities, demonstrate leadership behaviours: Listen and be authentic (L), Energise and inspire (E), Align across the enterprise (A), Develop others (D).
• If working as an individual contributor, develop technical expertise in the work area and act as an advisor where appropriate.
• Have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Take responsibility for the end results of a team’s operational processing and activities.
• Escalate breaches of policies and procedures appropriately.
• Take responsibility for embedding new policies and procedures adopted due to risk mitigation.
• Advise and influence decision-making within your area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to, and deliver work and responsibilities in line with relevant rules, regulation, and codes of conduct.
• Maintain and continually build an understanding of how your sub-function integrates with the function, alongside knowledge of the organisation’s products, services, and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to achieving the objectives of the organisation’s sub-function.
• Make evaluative judgements based on analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience, guided by precedents.
• Guide and persuade team members and communicate complex or sensitive information.
• Act as a contact point for stakeholders outside the immediate function, while building a network of contacts outside the team and external to the organisation.

Barclays Values and Mindset

All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, and the Barclays Mindset to Empower, Challenge, and Drive.

Summer Internship Programme (Retail, Business and Customer Banking)

Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You will receive full support, take on meaningful responsibilities, and build lasting connections while discovering what makes the culture unique.

If you are in your penultimate year and ready to grow, learn, and make an impact, this is an opportunity to belong and thrive.

Why This Internship Programme?

Retail, Business and Customer Banking at Barclays delivers tailored financial experiences across savings, investments, mortgages, credit cards, insurance, and digital banking. The team supports customers through key life moments with Specialist Customer Care, offering expert help with fraud, bereavement, and complex financial needs.

Business Banking also empowers over a million small and medium businesses, providing more than just funding through tools, guidance, and lasting partnerships.

The focus is on deeply understanding customer needs to design seamless, connected journeys. With teams spanning customer care, product development, and technology, the programme aims to shape the future of banking by delivering outstanding service, innovative solutions, and meaningful financial support.

You will be empowered to grow, connect, and make an impact through tailored training, mentoring, expanded networks, valuable feedback, and opportunities to give back through volunteering.

Eligibility and Location

• To be considered, you must be in your penultimate year of university and graduating in 2028.
• You should bring enthusiasm, drive, and a sharp eye for spotting opportunities and solving problems with an ambitious, solutions-focused mindset that puts clients first.
• The location for this role is indicated in the job title, and you will be based at that location.
• If successful in receiving a return offer to the graduate programme, your location will be the same as during your internship.

Working in London

If you love the buzz of city life, Barclays’ London hub is in Canary Wharf, at the heart of London’s financial district.

Equal Employment Opportunity

Barclays is committed to equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

Visa and Right to Work (UK)

• Barclays will accept applications from candidates who require visa sponsorship to work in the UK and will provide a skilled worker visa for successful applicants if they meet the Home Office’s eligibility criteria.
• Successful applicants who are not eligible to receive a skilled worker visa (and for whom Barclays cannot secure a skilled worker visa) will be required to have their own legal right to work in the UK on a full-time basis from June 2027 to August 2027.

Application Closing Date

The closing date for applications is 25 September 2026. Please note that this vacancy may close ahead of the advertised date due to application volumes, so it is recommended to submit your application as early as possible.