Campus Undergraduate Summer Internship Program - 2027 Digital Product Management, Enterprise Technology Services- New York, NY

Enterprise Technology Services — Associate Digital Product Management Intern (Summer Internship)

The Enterprise Technology Services organization partners with every part of American Express to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally.

Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.

Role Summary

As an Associate Digital Product Management Intern in Enterprise Technology Services, you’ll join a 10-week Summer Internship Program and contribute to product, platform, and delivery initiatives that help shape seamless customer and colleague experiences.

Product Management interns sit at the intersection of business, technology, data, design, delivery, and customer experience. In this role, you’ll help teams understand customer needs, document requirements, prioritize work, track delivery outcomes, manage risks and dependencies, and support Agile planning activities that help technology teams deliver value responsibly and at enterprise scale.

You’ll collaborate with Product Managers, Engineers, Designers, Data Analysts, Architects, Delivery Leads, and business partners to learn how products and technology initiatives are envisioned, built, launched, measured, governed, and continuously improved.

About the Team

Enterprise Technology Services teams build and support technology that enables trusted, secure, and customer-first experiences across American Express. Product and delivery teams help define strategy, prioritize investments, coordinate execution, and improve delivery practices across digital products, platforms, internal tools, developer experiences, AI-enabled capabilities, and enterprise technology solutions.

As a Product Management Intern, you’ll contribute at an early-career level while learning how modern product teams balance customer needs, business outcomes, technical feasibility, delivery execution, operational resilience, and responsible innovation.

Culture & Team Amex

American Express culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, with an unwavering commitment to back customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset.

As part of Team Amex, you’ll experience comprehensive support for holistic well-being and opportunities to learn new skills, develop as a leader, and grow your career.

Benefits (Highlights)

• Competitive base salaries
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through the Healthy Minds program
• Career development and training opportunities