Inside Sales Engineer

Inside Systems Engineer (SLED)

We are looking for an Inside Systems Engineer to work closely with our SLED sales teams. The Systems Engineer’s main mission is to support the sales organization in all technical matters related to pre-sales, opportunity management, and customer success.

In this role, you will enable sales engagements across a set of new and existing accounts. You will discover and assess IT business goals and challenges, develop solutions based on those requirements using the Fortinet product and service portfolio, and deliver compelling, accurate presentations of those solutions to customers or Fortinet partners.

Responsibilities

• Assess customer project requirements
• Align client needs with appropriate Fortinet solutions
• Partner with internal peers to pursue sales opportunities
• Provide Networking/Security guidance during pre-sales engagements
• Collaborate with cross-functional teams
• Continuously improve and learn to maintain technical leadership in applicable technologies (data center, SDN, public cloud, security, networking, etc.)
• Ensure ongoing customer success, support, and growth

Requirements

• 1-year relevant pre/post-sales experience and a bachelor’s degree in Engineering Technology, Computer Science, Computer Engineering, or a related field
• OR 3 years’ experience in a related field

Key Skills

• Cybersecurity fundamentals, including common cybersecurity issues, threats, attacks, and vulnerabilities
• Principles of cyber threat management and incident response
• Networking fundamentals, including the OSI model and specifics of common network protocols
• Critical thinking
• Professional communication and presentation

General Knowledge

General knowledge of at least 2 of the following:

• Network Operations
• Breach Detection and Prevention
• Security Operations
• DevOps
• Wired and wireless Access
• Identity and Access Management
• Public and private cloud
• Web content and security acceleration