Administrative Assistant - Investment Banking, London

Administrative Assistant

Location: London

Company Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We foster an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths, including those shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impacting the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development, with clear in-office expectations and an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

London Location Overview

Our London office is based just a stone’s throw from St. Paul’s Cathedral on King Edward Street. You’ll find modern workspaces and a state-of-the-art auditorium space. We also host an onsite restaurant with sustainability-focused seasonal menus.

Take time for yourself with access to our rooftop terrace and views across London. Your physical wellness is supported by onsite gym facilities and a medical centre.

Job Description

We are looking for an experienced Administrative Assistant with prior Investment Banking experience to join our team in our London office. You will join the Investment Banking Administrative team with a focus on supporting our Bankers.

This role provides diverse and confidential administrative support, including extensive calendar management. Key expectations include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to and for the Banker, and responding to incoming mail. You may also assist with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

You will act as a trusted partner who thrives in a global environment that encourages excellence, rewards high performance, develops its associates, drives innovation, demands integrity, cultivates trust and teamwork, and promotes diversity and inclusion.

Responsibilities

• Diary management, including organising internal and external meetings
• Arranging conference calls and video conferences internally and externally
• Booking and making arrangements for complex domestic and international business travel
• Handling expenses using the Concur system, with a general understanding of the bank’s policies
• Filing call reports on a weekly basis using Insight
• Pre-empting and highlighting out-of-policy expenses to the Business Manager
• Ensuring relevant Deal Related Expenses (DRE) are captured
• Developing knowledge of the banker’s clients, transactions and specific individuals where possible
• Establishing professional and effective communication at all levels with internal stakeholders and assistants in your area, and building relationships with external clients and their assistants
• Handling sensitive and confidential material and information
• Managing professional responses to telephone calls, taking ownership of queries
• Managing the email system, prioritising and responding where appropriate
• Understanding internal systems such as Concur, Smartforms and Insight (training will be provided for all internal systems)

What We Are Looking For

• Proven administrative assistant experience, preferably in an Investment Banking / Financial Services environment
• Excellent communication skills at all levels, written and verbal
• Confidence when dealing with people of all levels, internally and externally
• Proactive style with the ability to work independently and as a team player
• Ability to multitask and prioritise
• Ability to work efficiently in a pressurised environment
• Excellent PC skills including Word, Excel, PowerPoint and Outlook
• Experience using Concur
• Accurate typing (approximately 50 wpm)
• Flexible approach to overtime and out-of-hours working patterns
• Mature, calm and professional attitude at all times
• Accuracy and numeracy

Skills

• Administrative Services
• Attention to Detail
• Customer and Client Focus
• Planning
• Prioritization
• Adaptability
• Collaboration
• Event Planning
• Office Administration
• Problem Solving
• Facilities Management
• Oral Communications
• Recording/Organizing Information
• Research
• Written Communications

Benefits of Working at Bank of America (UK)

• Support for employees’ health and wellbeing
• Private healthcare for you and your family, plus an annual health screen (with the option to purchase a screen for your partner)
• Competitive pension plan, life assurance and group income protection if you are unable to work due to disability or health reasons
• 26-weeks paid maternity leave, 16-weeks paid paternity leave, and inclusive family leave arrangements for working parents and carers, including back-up childcare (including access to school holiday clubs) and back-up adult care
• Ability to change core benefits and select flexible benefits to suit personal circumstances (including access to a wellbeing account, travel insurance, critical illness cover, cycle to work, etc.)
• Free counselling through the Employee Assistance Program and virtual GP services via the private health care plan
• Access to an Employee Assistance Program for confidential support and help with everyday matters
• Opportunity to donate to charities of your choice through payroll, with the bank matching your contribution
• Opportunity to access the Arts & Culture corporate membership program, with discounted entry to select cultural institutions and exhibitions
• Opportunity to give back through volunteering in your local community