Livestream and Content Intern

About the Role

Carousell is looking for a Livestream & Content Intern to join its luxury retail and livestream commerce team. This is a hands-on role where you will support live-selling sessions, create short-form content for platforms like TikTok, and assist with in-store retail sales. You will gain firsthand exposure to how luxury products are prepared, showcased, marketed, and sold across both livestream and retail environments.

This role is ideal for someone who enjoys engaging with customers, is interested in luxury retail and social commerce, and is excited to gain firsthand experience in livestream hosting.

Key Responsibilities

• Support livestream preparation, including product setup, item checks, pricing details, and backstage coordination.
• Assist the livestream host during live sessions by managing product flow, handling customer questions, and tracking sold items.
• Support livestream sessions as required, including appearing on livestream to assist with product showcasing.
• Create TikTok and other short-form content, including sneak peeks, product highlights, behind-the-scenes clips, and post-livestream recaps.
• Capture and edit simple short-form videos using TikTok, CapCut, Instagram Reels, or similar tools.
• Support in-store retail sales by attending to customers, assisting with product enquiries, and maintaining store presentation.
• Update livestream trackers, sales records, product status, and other post-session follow-ups.
• Assist with ad hoc sales, content, retail, and operational tasks as needed.

Qualifications & Requirements

• Currently pursuing or recently completed a diploma or degree in Business, Marketing, Communications, Retail, Fashion, Media, or a related field.
• Interested in luxury retail, livestreaming, e-commerce, social commerce, and short-form content creation.
• Comfortable interacting with customers and supporting retail sales activities.
• Comfortable appearing on livestream when required.
• Basic video editing skills using TikTok, CapCut, Instagram Reels, or similar tools (a plus).
• Organised, detail-oriented, proactive, and able to work in a fast-paced environment.
• Comfortable using basic tools such as Google Sheets or Excel.

Working Arrangement

• On non-livestream days: 10:30 AM to 7:30 PM.
• Livestream sessions: Thursdays and Sundays, from 8:00 PM to 1:00 AM.
• On livestream days: the intern will usually report at 5:00 PM to support preparation.
• One-way taxi fare home may be claimed after late-night livestream sessions, in line with company policy.
• The intern must be comfortable with late-night livestream shifts, weekend livestreams, in-store retail support, and appearing on livestream when required.

Internship Commitment

• Internship duration: 6 months preferred.