Client Service Associate, Business Insurance

Client Service Associate, Business Insurance

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals. With offices across North America, we combine the personalized service model of a local consultant with the global resources of Marsh McLennan (NYSE: MMC).

A day in the life

As a Client Service Associate within our Business Insurance Property & Casualty Group, you will support the Account Management and Sales teams, ensuring the clients’ needs and expectations are met. Your responsibilities include:

• Coordinate and complete the marketing process for new and renewal group business by compiling data, soliciting quotes, monitoring bid requests, corresponding with vendors, and preparing complex cost sheets according to the marketing process and workflow guidelines outlined in the Resource Guide.
• Support the process for issuing and managing certificates of insurance.
• Prepare client communication materials used in strategic planning, renewal and/or quarterly reviews, finalist presentations, and any other client-facing interactions during the year.
• Participate in ongoing professional development opportunities, including on-the-job training with management and team members, mentorship, career pathing, and tuition assistance.

Our future colleague

We would love to meet you if your professional track record includes these skills and experiences:

• At least one year of Property & Casualty Insurance experience, preferably within a brokerage environment.
• Very effective oral and written communication skills as well as client relationship-building abilities.
• High level of proficiency with Microsoft Office products, including Word, Excel, and PowerPoint.
• Exceptional time management and organizational skills.
• Active insurance license or willingness to obtain it within 3 months of employment.

These additional qualifications are a plus, but not required to apply:

• A college degree in Risk Management, Business, or another related program.
• Exposure to Sagita, ImageRight, Salesforce, or Epic.

Valuable benefits

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes well-being through robust benefits programs, resources for professional and personal development, and meaningful work. Some benefits included in this role are:

• Generous time off, including personal and volunteering leave
• Tuition reimbursement and professional development opportunities
• Hybrid work arrangement
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, visit our website or view the recruiting brochure:

website • recruiting brochure.

Additional information

Follow us on social media to meet our colleagues and see what makes us tick:

• Instagram
• Facebook
• X
• LinkedIn

Equal opportunity

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $41,200 to $76,800. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and applicable minimum wage requirements. In addition to the base salary, this position may be eligible for performance-based incentives. We offer a competitive total rewards package including health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs, and employee assistance programs.