Office Assistant

Junior Office Assistant

The Access Bank UK Ltd is the first Bank in London to be awarded Platinum status by Investors in People (IIP) in 2020, demonstrating our commitment to high performance through good people management and a strong company culture.

This role offers clear core values, encourages individual ownership and talent development, and fosters team spirit, with opportunities for career progression.

Role Summary

An organised and proactive Office Assistant to support the smooth and efficient operation of the business. Based in London, the role provides day-to-day administrative and operational support across the London and Northwich offices. You will work closely with senior management, internal teams, external service providers, and visitors. This is an excellent opportunity to develop broad office administration and business support skills within a professional environment.

Day-to-Day Responsibilities

• Manage incoming and outgoing correspondence, including post, DHL, and courier services, ensuring timely distribution and dispatch.
• Coordinate office supplies and stationery ordering to maintain adequate stock levels.
• Act as the first point of contact for visitors and clients, providing a professional meet-and-greet service and liaising with the relevant internal teams.
• Liaise with building management and external service providers (including Argyll) to support office facilities and operational requirements.
• Provide first-line IT and administrative support to staff, escalating issues where appropriate to ensure minimal disruption to business operations.
• Provide dedicated administrative and operational support to the Managing Director, including ad-hoc assistance as required.
• Support general office administration tasks such as printing, scanning, filing, and document management.
• Coordinate meeting room bookings, ensuring rooms are prepared appropriately and schedules are managed efficiently.
• Assist with maintaining a professional, organised, and well-functioning office environment at all times.

Person/Experience Required

• Minimum of 1 to 2 years’ experience in an office assistant, administrative, or business support role.
• Willingness to undertake a Level 3 Business Administration Apprenticeship alongside the role, supported and sponsored by the Bank.
• Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
• A proactive and flexible approach, with the ability to work independently and as part of a team.
• Professional communication skills and a confident, welcoming manner when dealing with clients and colleagues.
• Comfortable using Microsoft Outlook, Word, and basic office IT systems.
• Willingness to learn and adapt within a fast-paced professional environment.

Why Work With The Access Bank UK Ltd?

The Access Bank UK Ltd is committed to helping people reach their full potential through continuous learning opportunities, and the tools and training to help you grow.

Our success is founded on strong relationships with our customers, and our relationship-based philosophy continues to drive growth.

Our core values are:

• Excellence
• Innovation
• Passion for Customers
• Professionalism
• Empowered Employees
• Leadership

Benefits

As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

• Eligible for a discretionary performance-related annual bonus
• We put 10% of salary into your pension, even if you don’t contribute yourself
• 25 days’ holiday plus bank holidays, increasing to 27 days after 2 years’ service, and 29 days after 5 years
• Company funded Employee Assistance Programme
• Benefits supporting you and your family, such as death-in-service benefit
• Share in Access Bank success by investing in our share plans after 5 years of service