CDD Operations Analyst - Retail SG

Job Description

The CDD Analyst is responsible for conducting thorough customer due diligence and ensuring compliance with regulatory requirements to prevent money laundering, fraud, and other financial crimes. The role includes gathering and verifying customer information, assessing risk levels, and ensuring proper documentation is in place.

Responsibilities

• Conduct customer due diligence (CDD) checks for all new and existing clients in accordance with Singapore and CIMB Group’s regulatory requirements.
• Conduct Open Source (Google Searches) on customers and connected/related parties, and evaluate hits in accordance with the Bank’s Policies and Appendices.
• Collect and verify KYC (Know Your Customer) information including identity verification, addresses, and sources of funds.
• Perform enhanced due diligence (EDD) on high-risk customers (individuals or entities).
• Review and validate customer information, documents, and other data related to customer accounts.
• Ensure completeness and accuracy of CDD files and documentation.
• Identify and report any suspicious activities or potential money laundering risks.
• Maintain up-to-date knowledge of anti-money laundering (AML) and counter-terrorist financing (CTF) regulations.
• Maintain and update customer information in the Bank’s existing CDD system (NetReveal), ensuring all data is accurate and complete.
• Ensure customer records are properly categorized according to the established risk profiles.
• Provide support during audits and examinations related to CDD and KYC practices.
• Work closely with compliance, risk, legal, and other relevant teams to ensure the timely and accurate processing of due diligence information.
• Communicate with clients, internal teams, and third-party service providers to gather the necessary documentation and information.
• Support the roles and tasks assigned by the supervisors in relation to the job scope.
• Collaborate with team members and supervisors to share insights and address challenges.
• Identify and implement continuous improvement plans to ensure a more prudent and effective management of the function.

Key Requirements

• Bachelor's Degree in a related discipline.
• At least 1 year of experience as CDD/KYC Analyst covering onboarding/review for SMEs/Corporates/Institutions.
• Relevant banking experience (in areas concerning KYC and/or AML).
• Meticulous and excellent time management skills.
• Team player with good people skills, driven and independent.
• Able to meet deadlines and work under pressure.

With operations that span 15 different markets across the region, the opportunity to expand your experience, test your capabilities, and exhibit your resilience is ample.