Senior Officer, Account Maintenance, Channel Operations Center (Contract)

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

• Process Account Opening & Signature Maintenance for individual customers
• Complete all requests with accuracy and within the agreed Service Level Agreement
• Assist in handling enquiries/escalations from local Branches, Business Units and Support Contact Centres
• Assist in preparing and submitting management / statistical reports
• Ad hoc duties, as assigned

Job Requirements

• Degree with 1 year of working experience in Banking, Operations
• Open to entry-level candidates
• Good communication and interpersonal skills
• Able to work independently and in a team
• Open to a 1-year contract

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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