Senior Officer , Cardmembers Services, Card Operations Processing Center(Contract)

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories across Asia Pacific, Europe, and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand, as well as branches and offices. UOB has a history spanning more than 80 years, guided by our values—Honorable, Enterprising, United, and Committed.

Job Responsibilities

• Liaise with internal stakeholders and vendors on day-to-day operations of card embossing and card delivery matters to ensure service levels are met.
• Prepare Card Operations’ MIS reports relating to processing volume, productivity, timeliness, and resources for senior management.
• Prepare monthly and quarterly scheme reports and ensure accurate and timely submission.
• Assist in the preparation of the division’s budget and monitor expenses incurred by the division.
• Support periodic control checks for the department’s processes, including checks on the maintenance and upkeep of the division.
• Support the procurement of stationeries and office essentials, and process invoices for expenses incurred.
• Support the governance of fixed assets for the division.
• Liaise with the corporate real estate department to support the general upkeep of the division.

Requirements

• Diploma/Degree holder with 1 year of working experience in Banking Operations or Card Operations.
• Strong aptitude with numbers is preferred.
• Meticulous with an eye for details and a quality mindset.
• Able to liaise with various functions and stakeholders.
• Proficient in Microsoft Office, specifically Microsoft Excel and PowerPoint.
• Open to a 1-year contract role.

Additional Requirements

Develop, Engage, Execute, Role Type (GTO), Strategise, Work Experience Level for GTO CWF

Be a Part of the UOB Family