People Operations Associate

Responsibilities

• Execute operational business processes for the employee life cycle, including but not limited to:
  • Onboarding
  • Transfers
  • Job changes
  • Offboarding
  • Employee/Manager inquiries
• Serve as the first point of contact for all People-related queries and process requirements.
• Play a role in continuously improving People Operations methodologies, processes, workflows, and automation.
• Partner effectively with stakeholders across HR/People and in other departments on BAU, projects, and team/department goals.
• Collaborate with the Global Service Center (GSC) on the transition of work, process design, and ongoing projects.
• Act as escalation point for GSC.
• Partner with HR Business Partners on the transition of work by evaluating current processes, designing necessary changes, creating/updating materials, and establishing timelines and global communication plans.
• Analyze and report HR data to proactively identify and address trends and issues.

Qualifications / Skills Required

• Demonstrated ability to partner and collaborate within and outside of HR.
• Commercial approach with an interest in the business, the environment, and its people.
• Detail-oriented; demonstrates thoroughness and strong ownership of work.
• Strong knowledge of MS Outlook, Word, Excel, and PowerPoint.
• Outstanding verbal and interpersonal skills with poise and confidence to interact with and influence clients at all levels.
• Ability to adapt in a fast-paced, high-pressure, constantly evolving environment with a sense of urgency and good time management.
• Ability to problem-solve creatively with proficiency in data analytics.
• Demonstrate judgment and integrity in sensitive situations.
• Demonstrate conviction in your ideas and ability to drive solutions.