Office Experience & Events Assistant

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Since its founding in 1963, BCG has been a pioneer in business strategy. Today, we help clients achieve total transformation—inspiring complex change, enabling organizational growth, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting, technology, design, corporate and digital ventures, and business purpose. We operate in a uniquely collaborative model across the firm and throughout all levels of the client organization to generate results that allow our clients to thrive.

What You'll Do

As an Office Experience & Events Assistant at BCG’s Brooklyn office, you will join the Office Experience team—a collaborative, service-oriented group vital to shaping the workplace and cultural experience. With a strong focus on hospitality, administrative coordination, and day-to-day operational excellence, you will support various workflows and experiences that help staff and visitors feel connected, supported, and proud of their environment.

In this multi-function role, you will maintain a highly functioning office, deliver a seamless experience for guests, visitors, and employees, and help execute events of all sizes, from large celebrations to casual happy hours. You will support daily operations, foster connection and productivity through the office environment, and deliver service with a can-do, hospitality-driven approach.

Key Responsibilities

• Support all Concierge processes, including front desk coverage, visitor and request management, room bookings, and meeting calendar coordination.
• Act as the first point of contact for clients, visitors, and staff while covering Concierge duties, setting the tone for the overall office experience in this highly visible role.
• Triage and communicate meeting-support requests, such as IT needs or administrative support, to relevant teams for timely execution.
• Lead meeting and event setup and day-of onsite support, including room configuration, catering coordination, breakdown, and guest experience management.
• Manage the office lunch program and coordinate catering for meetings and events.
• Support the execution of events of all sizes—from large-scale celebrations to internal meetings and small gatherings—including on-site and after-hours support.
• Maintain the office microsite and update digital signage and face pages.
• Manage expense and receipt reconciliation and expense management, including budget tracking, invoice processing, and vendor management.
• Support office operations by maintaining general cleanliness and readiness of shared spaces, conference rooms, and kitchens.
• Coordinate basic maintenance and repairs with internal teams and external vendors, including reporting and tracking issues.
• Manage supply inventory and place orders for office, kitchen, and meeting materials.
• Assist with mail/package handling, shipping coordination, and courier management.
• Partner with colleagues across OE, Admin Services, and functional teams to ensure smooth delivery of experiences, flexing across responsibilities as needed during peak periods.

What You're Good At

• Creating warm, welcoming environments with a polished and professional presence.
• Performing successfully in a fast-paced, intellectually intense, service-oriented environment.
• Interpreting rules and guidelines flexibly to support the business and align with BCG’s culture and values.
• Responding to customer and team needs with a strong service mentality and a sense of urgency.
• Managing multiple responsibilities with excellent time management and prioritization skills.
• Exercising sound judgment and professionalism, especially during last-minute changes or challenges.
• Collaborating across functions and thriving in a complex, matrixed organization.
• Demonstrating meticulous attention to detail and completing tasks consistently and accurately.
• Communicating with clarity, confidence, and diplomacy—both written and verbal.
• Handling confidential information with integrity and discretion.
• Showing maturity, poise, and a polished, professional demeanor in all interactions.
• Supporting and working cooperatively with team members, displaying motivation and enthusiasm.
• Taking initiative, anticipating needs, and contributing ideas for process improvements or enhancements.
• Displaying patience and a willingness to teach or clarify team processes.
• Embracing flexibility and staying composed under pressure.
• Representing BCG with a team-first, can-do attitude, and commitment to excellence.
• Demonstrating strong intellectual curiosity, creativity, and big-picture thinking.

What You'll Bring

• Bachelor’s degree required.
• 0–2 years of experience in office operations, events coordination, hospitality, customer service, or administrative support—ideally in a professional services or client-facing setting.
• Strong service orientation and attention to detail.
• Excellent organizational and interpersonal skills.
• Ability to manage logistics and juggle competing priorities with poise.
• Proficiency in Microsoft Office Suite and willingness to learn new systems.
• Ability to lift/move up to 35 pounds and to work in-office five days a week.
• Flexibility to work overtime as needed, especially during events or high-demand periods.

Additional Information

City: Brooklyn

This role requires a 5-day per week in-office presence, allowing for critically important learning, collaboration, and networking with our colleagues.

Compensation Information

Total compensation for this role includes base salary, an annual discretionary performance bonus, contributions to BCG’s Profit Sharing and Retirement Fund (PSRF), and a market-leading benefits package.

The base salary range for this role is $60,000–$67,000. This is an estimated range, and specific base salaries depend on factors such as office location, experience, and skill set. It is not common for new BCG employees to be hired at the high end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, total compensation will include a discretionary bonus of up to 12% and a generous retirement contribution that starts at 5% and increases to 10% after 2 years.

At BCG, we are committed to offering a comprehensive benefit program for employees and their families. We pay the full cost of medical, dental, and vision coverage for employees and their eligible family members; there are zero dollars in premiums taken from employee paychecks.

Benefits Summary

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children.
• Low $10 USD copays for doctor visits, urgent care, and generic prescriptions.
• Dental coverage, including up to $5,000 in orthodontia benefits.
• Vision insurance with coverage for both glasses and contact lenses annually.
• Reimbursement for gym memberships and other fitness activities.
• Fully vested Profit Sharing Retirement Fund contributions made annually, regardless of personal contribution, plus the option to make personal contributions to a 401(k) plan.
• Paid Parental Leave and other family benefits, such as elective egg freezing, surrogacy, and adoption reimbursement.
• Generous paid time off, including 12 holidays per year, an annual office closure between Christmas and New Year's, and 15 vacation days per year (earned at 1.25 days per month).
• Paid sick time available on an as-needed basis.

*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable. Those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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