Commercial Analyst

Commercial Analyst

Location: White Collar Factory, London, United Kingdom

This is an exciting opportunity to join a high-performing team passionate about driving our co-brand credit card partnerships to market-leading results. As the champion of your partnership from the ground up, you will be hands-on (pulling data using SQL and structuring analysis to support your ideas) and effective at managing and influencing stakeholders of all levels, up to the C-suite.

What You’ll Do

• Work directly with SQL to interrogate vast datasets and analyze trends to spot gaps for improvement and growth.
• Own external relationships and become the internal subject matter expert on all things relating to your partner.
• Deliver the roadmap and marketing strategy for your partner—from managing product launches to shaping the direction for marketing campaigns.
• Collaborate with teams across the business and be proactive to drive growth that mutually benefits your partner and Capital One.
• Ensure all aspects of your partnership are managed with the utmost attention to detail, from performance monitoring and forecasting to invoicing and regulatory compliance.

Note: Due to internal rotations, you may have the opportunity to work on other existing co-brand partnerships in the future.

What We’re Looking For

Required Skills and Experience

• Excellent interpersonal skills with a positive and collaborative approach, and confidence navigating challenging conversations with stakeholders.
• A resilient mindset, with a desire to work in a fast-paced environment, balancing ever-changing priorities.
• Strong mathematical and creative problem-solving skills, with the ability to turn complex analysis into clear stories and actions.
• A structured and well-organized approach to all aspects of the role, demonstrating careful attention to detail.

Desirable Skills (Not Essential)

• Experience using SQL (or similar) to query large databases—we primarily use Snowflake.
• Experience working within a regulated environment.
• Background in owning marketing channel performance, third-party relationships, and/or operational elements (e.g., invoicing, contract negotiations, change delivery).

Location and Working Model

• This is a permanent position and the role can be based in either our Nottingham or London offices.
• Our hybrid working model offers you the flexibility to work from our offices and from home when needed.
• We strongly encourage associates to use our offices on Tuesdays, Wednesdays, and Thursdays to foster collaboration and connection.
• The required number of office days will usually be determined by the nature of your work and the hybrid patterns of your closest partners.
• Many associates benefit from flexible working arrangements, and we are open to discussing a structure that suits you.

What’s In It For You

• Contribute to the roadmap of an organization committed to transformation.
• Benefit from strong and diverse career progression, with heavy investment in developing great people through our Capital One University training programs and external providers.
• Immediate access to core benefits, including a pension scheme, bonus, generous holiday entitlement, and private medical insurance. Flexible benefits are also available, such as season-ticket loans, cycle-to-work schemes, and enhanced parental leave.
• Access to inspiring and accessible workspaces. Our Nottingham head-office features a fully-serviced gym, subsidized restaurant, mindfulness, and music rooms. In London, you can run on our rooftop running track or enjoy a coffee at the Workshop Coffee café.

Our Commitment to Diversity and Inclusion

We pride ourselves on hiring the best people, not just the same people. Building diverse and inclusive teams is both the right and smart thing to do. We value top talent regardless of background, focusing on what you do over what you say. We strive to make our recruitment process fair and accessible and offer benefits that attract talent at all ages and stages.

We partner with organizations including Women in Finance and Race At Work Charters, Stonewall, and upReach to help talent from every walk of life thrive with us. Our internal support networks include:

• REACH: Focuses on representation, retention, and engagement for associates from minority ethnic groups and allies.
• OutFront: Provides LGBTQ+ support for all associates.
• Mind Your Mind: Offers signposting support and promotes positive mental wellbeing for everyone.
• Women in Tech: Promotes an inclusive environment within technology.
• EmpowHER: A network of female associates and allies focused on developing future leaders, particularly for female talent in our industry.

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com. All information provided will be kept confidential and used only for the purpose of applying a reasonable adjustment.

For technical support or questions about Capital One's recruiting process, please email Careers@capitalone.com.