Intern – UK Business Management Sales & Structuring (12 months)

Job Description

This is an internship position within Global Markets Business Management. The purpose of the role is to support Global Markets Sales and Structuring activities in the following main areas:

• Oversee the 1st line of defence framework and prepare Management Information on control results and issues.
• Perform daily and monthly controls related to KYC requirements.
• Contribute to the 1st line of defence Governance (Business Control Committees, Retail Distribution).
• Identify, raise, and monitor the remediation of operational incidents and client complaints.
• Monitor the financial performance of the associated activities.
• Contribute to the coordination of support functions to ensure alignment with business needs and strategy.

Main Responsibilities

Supervision and Control

• Contribute to risk assessments: identification of key risk areas and corresponding control frameworks, and review and remediation of gaps in coordination with Compliance, Conduct, and Risk functions.
• Participate in the design, review, and production of management information related to the control framework.
• Contribute to the oversight of investigations and action plans for operational incidents and client complaints.
• Contribute to the oversight of business continuity plans and business impact assessments.
• Participate in the organization of Business Control Committees by supporting documentation, minutes, and action follow-up.
• Participate in the design and update of procedures and guidelines.
• Assist in coordinating business lines' engagement with external requests (such as ad-hoc regulator requests or visits) or internal requests (Audit, Internal Controls).
• Perform daily, monthly, and annual controls related to specific UK regulatory requirements (KYC, Consumer Duty, etc.).
• Review the results of controls performed by other functions/departments in London or other locations in relation to GM UK Sales & Structuring activities.

New Products / New Initiatives

• Assist the business in triggering and monitoring the NPNA process.
• Participate in the design of dedicated procedures and controls for new activities.
• Follow up on the completion of conditions related to approved activities/products.

Financial and Commercial Monitoring

• Provide support for the preparation of quarterly business reviews and yearly budget processes.
• Contribute to specific client segment initiatives by providing commercial indicators on performance, cross-selling, onboarding, credit limits, and legal documentation.
• Monitor commercial intensity and ensure good use of the CRM.
• Assist in drafting senior management presentations and reports.

Project Management

• Assist in implementing GM projects in coordination with front-to-back stakeholders, encompassing Business Support, Risks, Compliance, IT, and Finance across London, Paris, or other locations. The goal is to synchronize all parties to contribute fully to the development of GM Sales & Engineering.
• • Build business cases.
  • Project Planning: With all stakeholders, prepare to-do lists of specific tasks, set required resources, milestones, deadlines, and expected deliverables.
  • Project execution & tracking, UAT & implementation.
  • Help Global Market Sales & Structuring draft core operating procedures.
  • Issue identification and resolution.

Required Skills/Qualifications/Experience

• Good interpersonal skills and ability to deal with multiple stakeholders.
• Excellent analytical skills and capacity to articulate conclusions based on data.
• Capacity to maintain confidentiality of information.
• Good presentation skills.
• Autonomous.
• Rigorous and well-organized.
• Attention to detail.
• Ability to work under time pressure.
• Curiosity and genuine interest in the business.
• Proficient in Microsoft Office applications (Excel, PowerPoint).