Junior Content Designer

Junior Content Designer

Career Level: 10
Location: London

About Accenture Song

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at www.accenture.com/song.

About the Junior Content Designer

Purpose

Deliver the information people care about—at the right times and in the right ways—to create the greatest impact for the business.

Orientation

Contribute to content requirements, strategy, structure, and creation throughout engagements at the project level—learning the craft of content design through doing, collaborating, and iterating.

Expectations

Be adventurous. Bring a vision. Make an impact. Rely on empathy. Nurture collaboration. Stay transparent. Be bold and generous in all you do.

In the role you will...

Craft

• Contribute to content design activities including client workshops, user interviews, and creative brainstorms.
• Apply UX fundamentals such as user needs, journeys, tasks, flows, interaction patterns, and accessibility when shaping content.
• Create content and key content design deliverables, including content style guides, content matrices, copy decks, and presentation decks.
• Create and hand over content requirements based on relevant business objectives, technical information, and design considerations.
• Support the definition of information architecture and content structure at the project level.

Project

• Contribute to product design projects from discovery through delivery, supporting activities such as journey mapping, concept development, prototyping, testing, and iteration.
• Work closely with UX/UI designers and researchers to align content with journeys, wireframes, prototypes, and design systems.
• Support design research activities at a project level, helping turn insight and feedback into clearer content and experience decisions.

Client

• Collaborate with client teams to understand the user, business, and brand context.
• Present content and experience design thinking clearly, explaining the rationale behind decisions and showing how they support user needs, business goals, and design intent.
• Share content best practices in pitch efforts and client meetings to support new business development efforts.

Community

• Attend and help plan studio and community events and workshops.

Requirements

Skillset

• Experience translating business and customer requirements into compelling content across different touchpoints.
• Strong understanding of accessibility guidelines and experience designing to industry-recognised standards.
• Experience supporting online and offline workshops and interviews to inform or validate design decisions.
• Ability to communicate effectively with colleagues, clients, and partners, verbally and in writing.
• Working knowledge of the content landscape: content design, content strategy, information architecture, and content operations.
• Understanding of human-centred design, design thinking mindset, and approaches.
• Strong interpersonal skills, a positive attitude, and the ability to thrive in a collaborative environment with multi-disciplinary teams.

Set Yourself Apart

• Previous work using GDS (Government Design System) is very desirable.
• Curiosity about AI and emerging technologies, including how they may support content design, research synthesis, prototyping, and responsible experience design.

Personal

• Believe strategic thinking should be supported by tangible solutions that help clients connect to their users through memorable experiences.
• Understand content design as a discipline and a practice, and be committed to developing your expertise.
• Demonstrate an ability to deliver what you commit to, with care and consistency.

Portfolio Requirement

Applications should include a portfolio demonstrating content craft, process, decision-making, and relevant experience across digital products or services.

What’s in it for You

In addition to a competitive salary package, you will benefit from an extensive rewards offering including 25 days’ annual leave, private medical insurance, and 3 additional days’ leave per year for charitable work of your choice.

• Flexibility and mobility: required to deliver this role, including meaningful time on-site with clients, partners, and teams.
• Background checks: some clients require background checks, including completion of a Baseline Personal Security Standard (BPSS) to confirm identity, criminal record, right to work, and residency.
• Hybrid working: comfortable with hybrid working; every project is different, but the team is expected to work collaboratively in the studio and in the client’s office.
• Equal opportunities: Accenture is an equal opportunities employer, committed to creating an inclusive environment.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com.