Campus Graduate Masters Summer Internship Program - 2027 Operational Risk Management Control Management, Global Merchant & Network Services - New York, NY

Global Merchant & Network Services (GMNS)

Global Merchant & Network Services brings together American Express’ merchant and network-related businesses. This includes the management of relationships across the globe with both the millions of merchants who accept American Express and partners in countries and territories that deliver card acceptance, issuance, and innovation.

The American Express business has two core types of customers: Card Members who use our cards to make purchases, and the businesses that accept them. In GMNS, we primarily focus on the businesses that accept our cards. We bring together the businesses that manage and evolve the company’s relationships with millions of merchants worldwide that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally.

This is an exciting time for GMNS. We are expanding global acceptance of our cards, driving greater usage of our network, leveraging modern capabilities to capture broader revenue streams, and driving innovation in-house and with partners. To put the scale of our global reach in numbers:

• More than 80 million global locations accept American Express payment products
• Operate in 198 countries and territories
• 140+ million cards in force, performing 12 billion transactions per year and contributing more than $1.5 trillion in network volume
• 190+ partners who either issue cards on our network and/or sign new businesses to accept Amex on our behalf

Financial Crime Delivery

The Financial Crime Delivery team within GMNS plays an important role in strengthening Know Your Customer (KYC) activities across the merchant lifecycle through effective operational oversight, monitoring, remediation, and continuous improvement.

About American Express

At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, with an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Your voice and ideas matter, and your work makes an impact as together we help define the future of American Express.

Team Amex Benefits

Benefits are designed to support your holistic well-being so you can be and deliver your best. This includes caring for your physical, financial, and mental health and the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through the Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit the Colleague Benefits Site.

Work Model (Amex Flex)

Amex Flex is our enterprise working model that provides greater flexibility while preserving important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work onsite, in a hybrid model (combination of in-office and virtual days), or fully virtually.

Expected Salary Range

The expected salary range for this job requisition is provided below. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.