Project Assistant, Construction Solutions, Forensic and Litigation Consulting

Who We Are

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks, and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk, and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development, and, most importantly, you.

Are you ready to make your impact?

About The Role

The Construction and Solutions practice within the Forensic & Litigation Consulting segment is seeking a Project Assistant to support their teams, manage client processes, and ensure the smooth functioning of projects. The candidate must be experienced in supporting senior management at a high level, be highly numerate, have good written skills, and be able to take initiative while prioritising multiple tasks.

The key focus of the role will be to manage and coordinate the administration of client processes so that project and billing arrangements are centralised, organised, timely, and efficient. Whilst not requiring financial qualifications, the successful candidate will have experience and a keen interest in bringing rigour to project delivery processes, including managing project set up from the initial sales lead and conflict checks through to managing the full commercial life cycle of a project, including cost and fee reconciliations, sub-contractor arrangements, invoicing, and WIP management, and ensuring efficient closing down of projects.

The role also involves occasional EA support to the team’s leadership, as well as ad hoc cover of various processes, initiatives, and internal projects as required.

Accuracy and attention to detail are essential. The nature of the business is driven by client deadlines, and on occasion the successful candidate may be required to work outside core hours at short notice. The role is suited to someone who enjoys a full, varied, and sometimes deadline-driven day. The successful candidate will be self-assured, flexible, reliable, and have a positive demeanour.

What You’ll Do

• Provide end-to-end client and project commercial management process support, overseeing the project life cycle, delivery assurance, and best-practice processes.
• Open client projects within the CRM system, following the internal set-up process from start to finish on a high volume of client projects, ensuring all project details are correct on internal systems according to the LoE.
• Update project trackers as required.
• Ensure subcontractors are successfully and efficiently onboarded using the internal onboarding system, working closely with Human Resources to ensure subcontractor contracts are kept up to date and comply with IR35.
• Manage the subcontractor tracker and collate and process complex subcontractor invoices, ensuring invoices are processed in a timely manner.
• Financial reporting, including pulling client matter reports, pulling WIP reports, project cost management, and financial management.
• Prepare in-flight status reporting for clients as required.
• Client billing: work closely with the team to draft and finalise monthly client invoices and send these to clients.
• Continually follow up with clients on invoice status until receipt of payment.
• Provide information for revenue recovery colleagues and assist with troubleshooting.
• Liaise with finance regarding write-offs and reserves and provide commentary.
• Manage communications around AR internally and with clients.
• Manage the project closure process.
• Occasional EA cover, including taking meeting notes, diary management, and time entry travel arrangements.
• Assist with internal processes, initiatives, and projects as required.
• Assist with new joiner training from the project financial management perspective, including associated processes and systems.
• Assist with ad hoc requests.

How You’ll Grow

We are committed to investing in and supporting your professional development. We have developed a range of programs focused on fostering leadership, growth, and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide, and support you through regular coaching sessions and advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need To Succeed

Experience of managing admin and finance processes through the life-cycle of projects:

• Experience using a CRM database (Salesforce is desirable but not essential).
• Ability to prioritise workload and deal with multiple parties and requests.
• Strong attention to detail and strong organisational skills.
• Proficiency in Microsoft Office suite (Excel, Word, Outlook, PowerPoint).
• Proven experience supporting a busy team, preferably in a consulting or financial environment (highly desirable).
• Ability to communicate with tact and diplomacy, both verbally and in writing, with all levels of the organisation.
• Ability to communicate on behalf of senior leaders with both internal and external parties.
• Ability to work under time pressure and be available as needed.
• Strong team player.
• Excellent interpersonal skills with proven ability to establish rapport with people at all levels.
• Ability to handle confidential issues with utmost sensitivity.
• Strong levels of discretion and integrity.
• Ability to pursue and find solutions when they may not be immediately visible or available.

The candidate should have advanced Microsoft Office skills, numerate agility, and excellent interpersonal and communications skills underpinned by a proactive and positive approach.