Client Service Associate - Surety

Introduction

At Gallagher, we help clients face risk with confidence. When businesses are protected, they’re free to grow, lead, and innovate. You’ll be supported by our digital ecosystem, including a client-centric suite of consulting tools, advanced data and analytics, and a culture grounded in teamwork, integrity, and doing the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact.

Overview

Gallagher is seeking a Client Service Associate to join our Surety team. In this role, you’ll help clients solve challenges and deliver tailored insurance solutions. You’ll work closely with colleagues to ensure every client interaction is meaningful and impactful.

How You’ll Make an Impact

• Contribute to the renewal process by delivering timely and high-quality solutions to clients.
• Support new business activity by handling new business applications, compiling client information, and preparing high-quality, accurate proposals for potential clients.
• Process certificates of insurance and ensure all client and policy data is up-to-date in Gallagher’s systems.
• Collaborate with your team to improve workflows, meet goals, and maintain high productivity standards.
• Conduct regular audits to ensure compliance with regulations and service standards.
• Use Gallagher’s technology to enhance productivity and deliver quality results.
• Manage multiple priorities effectively to ensure tasks are completed on time.
• Build strong relationships with clients and their representatives so they feel supported and valued.

About You

Requirements

• High school diploma or GED.
• Minimum of 1+ years of relevant work experience.
• Proficiency in Microsoft Office.
• Desire to build relationships and deliver results.
• Adaptability and resilience in managing shifting priorities.
• Collaborative mindset to work with teams across Gallagher.

Preferred qualifications

• Associate’s degree, professional certification, or equivalent training.
• Experience in managing client relationships.

Compensation and Benefits

Gallagher offers competitive compensation and comprehensive benefits designed to support your well-being, including career development opportunities and ongoing learning. You’ll work in a collaborative, people-first culture with accessible leadership and the opportunity to do meaningful work with global reach and local impact.

Equal Opportunity Statement

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled).