Account Manager, Commercial Lines

Overview

At Gallagher, we help clients face risk with confidence, believing that protected businesses are free to grow, lead, and innovate. You’ll be backed by a client-centric suite of consulting tools and advanced data and analytics to provide a comprehensive view of the risk landscape. Here, you’re not just improving clients' risk profiles—you’re building trust. We value teamwork, integrity, curiosity, and ownership, and we empower you to make a meaningful impact for the businesses we serve.

Position

Account Manager, Commercial

We’re looking for an Account Manager to join our Commercial team. In this role, you’ll help clients solve challenges and deliver tailored insurance solutions. You’ll work closely with colleagues to ensure every client interaction is meaningful and impactful, with a focus on collaboration, growth, and service excellence.

How you’ll make an impact

You’ll play a key role in supporting our clients and ensuring their needs are met. From helping with renewals to processing certificates of insurance, you’ll handle important tasks that keep our operations running smoothly. You’ll collaborate with team members to improve workflows, nurture client relationships, and maintain accurate data. Your work will contribute to high-quality results and meeting compliance standards.

Responsibilities

• Contribute to the renewal process by delivering timely and high-quality solutions to support client retention and satisfaction.
• Support New Business activity by handling new business applications, compiling client information, and preparing high-quality and accurate proposals for potential clients.
• Process certificates of insurance and ensure all client and policy data are up-to-date in Gallagher’s systems.
• Work with Client Service and Production teams to improve processes, meet goals, and maintain high productivity standards.
• Conduct regular audits to ensure compliance with regulations and service standards.
• Use Gallagher’s technology to enhance productivity and deliver quality results.
• Manage multiple priorities effectively, ensuring all tasks are completed on time.
• Build strong relationships with clients and their representatives, ensuring they feel supported and valued.

About you

Here’s what you’ll bring to the role:

• A high school diploma or GED.
• Minimum of 1+ years relevant work experience.
• Proficiency in Microsoft Office.
• A desire to build relationships and deliver results.
• Adaptability and resilience in managing shifting priorities.
• A collaborative mindset to work with teams across Gallagher.

Preferred qualifications

• An associate's degree, professional certification, or equivalent training.
• Experience in managing client relationships.