Test Administrator

Test Administrator (Part-Time) — London, Ontario

Pearson VUE is the global leader in computer-based testing for information technology, academic, government, and professional testing programs worldwide. Pearson VUE offers a full suite of services from test development to data management and delivers exams through a secure network of test centers in more than 180 countries.

Pearson VUE is a business of Pearson, the world’s leading learning company with global reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Pearson VUE is hiring a part-time Test Administrator to join our team in London, Ontario. Starting pay is $18.55 per hour.

Responsibilities

The Test Administrator position is responsible for providing secure exam delivery and superior customer service in a comfortable, friendly environment. In this position, you will be required to:

• Comply with all testing procedures and strictly adhere to company policies using careful judgment
• Check in testing candidates, verify identification, and explain the exam process
• Proctor/invigilate candidates while testing
• Troubleshoot with internal departments to fix technical issues
• Complete light housekeeping duties such as vacuuming floors and sanitizing keyboards after each candidate has finished their examination
• Perform other duties as assigned

Schedule Requirements

Our ideal candidate demonstrates teamwork and can work a variety of shifts any day (Monday through Saturday) between 7 am and 9 pm, with about 3 Saturdays per month. Sunday shifts would be infrequent, but possible if the need arises. The candidate must be open to flexible scheduling.

This is strictly a part-time position: 10–15 hours per week, with an expectation to work more hours if needed.

Schedules are available at least 2 weeks in advance.

Qualifications

• High school diploma or equivalent is required
• Minimum of 1 year of customer service experience is preferred
• Experience proctoring or invigilating exams is highly preferred
• Must be flexible in work hours and days
• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook)
• Must be able to sit for long periods of time and escort candidates to and from the testing room
• Must be able to bend, stoop, and lift up to 20 lbs with reasonable accommodation
• Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance