People Administrator (12 month fixed term)

About us

CF is a leading consultancy dedicated to making a lasting impact on health and healthcare. We work with leaders and frontline teams to improve health, transform healthcare, embed life science innovation, and boost growth through investment.

Our consultancy serves the entire healthcare sector, from healthcare systems and life sciences to health tech and sector suppliers. CF’s multi-disciplinary team provides end-to-end services, spanning strategy, finance, performance, organisational improvement, data and digital. We also create optimal policy conditions for healthcare advancements through evidence-based thought leadership, taking a proactive stance on key issues.

As an inclusive and values-driven organisation, we are committed to excellence and are honoured to have received multiple industry awards. With unmatched access to UK healthcare data and specialist data science expertise, our consultants are a driving force for delivering positive and meaningful change. We are expanding from the UK into the Middle East and now Ireland, with additional geographies in our 2030 strategy. We inspire clients to make change happen and improve health outcomes. We support our people to be courageous in doing the right thing.

About the role

This is your opportunity to make a real impact in healthcare by providing innovative, efficient solutions and processes to CF’s People who are working to improve health and healthcare as one of the leading healthcare strategy teams in the UK and globally.

As a People Administrator, you will be a key part of our People team, responsible for maintaining up-to-date People function systems and helping us deliver efficient, effective People processes. You will ensure the accuracy and efficiency of our HR and LMS systems and support the coordination of various People function activities. Your role will involve tracking and reporting on progress against key People metrics, scheduling learning and engagement events, and coordinating our pulse checks and bi-annual People Survey.

This position demands someone who is proactive, flexible, efficient, detail-oriented and highly organised, with an interest in process improvement. Joining our team offers a unique opportunity for professional development within a dynamic and supportive environment, enabling you to advance your career while contributing to our organisational growth and our people’s experience.

This role is initially offered as a 12-month fixed-term contract but there may be longer-term potential subject to business growth.

Responsibilities

Your responsibilities will include, but are not limited to:

Human Resources

• HR system: Maintain the HR system with up-to-date information. Report on key People metrics and progress against these.
• Simple HR requests: Triage people requests dealing with administrative questions/requirements directly and efficiently. Book “black-out” days for different groups to ensure coverage as per agreed arrangements. Leverage Claude for this.
• Associate contracts: Administer associate agreement contracts with input from HR consultant or CPO as required.
• Surveys: Help to schedule and send our regular pulse surveys. Support logistics for the bi-annual People survey, sending reminders and helping to drive high completion rates.
• Scheduling: Schedule People-related events, updates and drop-ins.
• Assessment: Assist with all elements of administration of the twice-yearly Assessment & Development process, from scheduling the review days through to colleague feedback gathering and ensuring completion.
• Work with Resourcing to send out competence assessments on behalf of managers at the end of every project / every 2 months and help drive high completion rates.
• Remind and chase Development Sponsors to send out 360 feedback requests as required throughout the year.

Leadership and development

• Learning programme management: Schedule training sessions, manage logistics, secure and prepare faculty, and support employees with participant queries.
• Vendor management: Liaise with external training partners/vendors for planning and scheduling as needed with trainers.
• Learning Management System (LMS) management: Own LMS data, reporting and quarterly content refreshes; support tagging of content. Coordinate input and assessment of skills across the organisation as skills evolve.
• Communication: Support regular upkeep of internal SharePoint pages relating to our learning offering.

Diary management, collaboration and continuous improvement

• Ensure the Chief People Officer’s time is aligned to the function’s operational and strategic priorities.
• Schedule and coordinate 1:1s with the CPO, People team meetings, and sessions to review EOC or Board materials.
• Schedule and coordinate People team / SLT rotational attendance for CF People and leadership drop-ins.
• Work closely with the wider People team and other Corporate teams to align schedules and prioritise the People team’s leadership time.
• Identify and implement improvements in people reporting and processes.

Mandatory

• Educated to degree level in a relevant field (e.g., HR, CIPD level 3, Business Management, Finance, Information Systems) or equivalent experience.
• Skills in Microsoft Excel to facilitate reporting and basic data analysis.
• Demonstrated ability to manage multiple tasks simultaneously, ensuring accuracy and timeliness.
• Strong organisational skills with attention to detail.
• Excellent written and verbal communication skills.
• Strong interpersonal skills to collaborate effectively with cross-functional teams.

Highly desirable

• CIPD level 3.
• Familiarity with HR and LMS systems (Sage HR highly desirable).
• Competent using Claude and other AI tools to make processes more efficient and effective.

Our Values

These attributes form part of the four CF values and associated behaviours that apply to all staff and create a point of commonality. Upholding these values and behaviours is critical to our being the diverse and inclusive team that makes CF a great place to work.

Be connected

• We are known, we are trusted
• We meet our clients on their terms, in their environment
• We develop first-hand understanding
• We are reliable
• We socialise with colleagues and clients
• We recognise individual strengths and talents
• We get to know people inside out
• We cultivate a network

Uphold standards

• Committed to our clients, professional in our approach
• We know what consulting excellence looks like
• We adopt and adhere to best-in-class approaches
• We seek diversity and understand its value
• We leverage the talent of the CF team and our clients
• We act with integrity and preserve confidentiality
• We manage client and company resources cost-effectively
• We hold each other to account for the standards we agree

Inspire change

• Respected experts, sparking conviction
• We are knowledge seekers
• We hunt for innovation and translate it into practice
• We deal in solutions
• We collaborate and expect to contribute our point of view
• We understand conflict is essential and we face it
• We are passionate about our impact and the value we create
• We build a positive reputation for ourselves and for CF

Create the future

• Embrace fear, aspire to be better
• We believe we all grow with effort, learning and persistence
• We celebrate success with pride
• We learn and adapt when we lose
• We spot and create opportunities
• We act fast and mobilise others
• We take responsibility for ourselves

We develop each other through apprenticeship and mentoring.

Flexible working

We follow a hybrid working model that balances in-person connections and remote work to drive exceptional client impact. We enjoy working in person with clients and colleagues and work where clients need us to be.

Team members can work from home one day per week as standard. Additionally, we offer 44 remote working days per year which can be used to top up your working from home days and enable you to work from home up to two days per week, subject to client needs. Alternatively, you can use your allowance in blocks to manage school holidays or other commitments. Our core in-person working hours are from 10:00 to 16:00, allowing you extra flexibility to manage your schedule.

Our commitment to Diversity & Inclusion

We are committed to building an inclusive and supportive culture where diversity thrives, and all our people can excel. We recruit, promote and reward based on skills and contribution, without regard to gender, race, disability, religion, nationality, ethnicity, sexual orientation, age, marital status, or other characteristics.

We are Disability Confident Accredited. If you require any reasonable adjustments during the recruitment process, please let us know.

Benefits

• Holiday entitlement: 25 days/year for staff and 30 days/year for leadership, increasing by 1 day per year of service up to a maximum of 35 days.
• Company pension: 7% employer contribution with 3% employee (or more if you like).
• Flexible benefits programme to increase pension contributions, access to a cash plan, or a ClassPass subscription.
• Annual leave purchase: ability to purchase additional annual leave days if entitlement is below 35 days.
• Income protection: 75% of salary in the event of long-term incapacity following a qualifying claim.
• Enhanced sick pay beyond Statutory Sick Pay for up to 12 weeks in any 12-month period.
• Life insurance: four times basic salary as a tax-free lump sum to beneficiaries.
• Enhanced family leave policies: additional pay for parents who have a baby or adopt.
• Interest-free loan up to £10,000.
• Interest-free season ticket loan, repaid by 12 monthly installments.
• Workplace nursery scheme to help save tax and NI on nursery care.
• Employee assistance and wellness programme, including access to counselling, life coaching, and online tools.
• Seasonal flu jabs provided annually.
• Eye care vouchers and discounts at Vision Express.
• Ride to work scheme with savings on bikes and accessories.