2027 Operations Analyst Program - Summer Analyst (NY Metro & Chicago)

Overview

Be at the heart of running the firm efficiently, delivering value for clients. In the Operations Analyst Program, you will work in a collaborative environment that teaches how the Operations function delivers core services to the firm and its clients. The goal is to develop a long-term career in Operations and contribute to its growth. We seek motivated individuals who want to start and grow their careers in Operations and are excited to learn and identify process opportunities, including automation.

As a Summer Analyst in the Operations Analyst Program, you will begin with a comprehensive 9-week training program to introduce you to the firm, its practices, and its culture. After training, you will join the Operations function within one of our lines of business (Asset & Wealth Management, Commercial & Investment Bank, Consumer & Community Bank, or Corporate Functions) to be fully integrated into your team’s day-to-day activities and make a clear impact for the organization and clients. You will work in a specific Operations role aligned to our disciplines, which could include Processing/Servicing, Trade/Asset Support, Reporting, or Transformation. The program provides an opportunity to learn about our operations and develop your career. Students interested in front office, external client interactions, or software engineering may not have their needs met within this program.

You will develop skills to grow within the Operations organization and increase your impact during the program. You will expand your knowledge of businesses and bank products while contributing to the firm’s growth. In addition to on-the-job experience, you will have a community of summer analysts, opportunities to attend social events, interactions with senior leaders, and more. This role is a pipeline to our full-time Operations Analyst Program; based on performance and successful completion of the 9-week internship, you may receive an offer of full-time employment.

Your responsibilities will vary based on your assigned office location and role discipline. The responsibilities below align to our core role disciplines – Processing/Servicing, Trade/Asset Support, Reporting, and Transformation.

Job responsibilities

<Processing/Servicing>

• Assist with end-to-end management of the client lifecycle, from onboarding through account maintenance. Partner with bankers, underwriters, and other functions to support client financing needs.
• Process, clear, investigate, and service transactions, tickets, and widgets responsibly.
• Support document review, data reconciliation, and payment processing. Reconcile differences between systems, monitor reports, and ensure system integrity.

<Trade/Asset Support>

• Analyze reference data to help support trading.
• Troubleshoot client inquiries related to account processing and access issues.
• Ensure accurate execution of investor tickets and trades, following through to settlement systems. Communicate with counterparties to match off on trades.

<Reporting>

• Support data analytics and reporting for your team and supported lines of business, and participate in projects such as recertifications of heightened risk sector clients and creating processes to minimize data-input breaches.
• Oversee data management, governance, sourcing, control of reference data, and provide operational support.
• Report risk internally and externally, including running attributions, investigating values, and presenting information to internal clients.

<Transformation>

• Identify process gaps to optimize processes in collaboration with Technology teams. Create Tableau dashboards to aid in reporting.
• Implement AI and machine learning solutions within different Operations teams. Integrate products and information into accessible, digestible formats for internal clients.

Required qualifications, capabilities, and skills

• Pursuing a B.A., B.S., B.B.A., or 5th year M.A. or M.S., with an expected graduation date of December 2027 through June 2028
• All majors considered
• Well-rounded academic background
• Excellent teamwork skills and the ability to adapt in a dynamic environment
• Demonstrated ability to communicate effectively, both written and verbal
• Detail-oriented with strong critical thinking and analytical skills
• Ability to manage time, prioritize assignments, and know when to seek help for optimal solutions
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook)
• Ability to work within deadlines
• Demonstrated growth mindset with a desire to learn financial operations

Preferred qualifications, capabilities, and skills

• Minimum cumulative GPA of 3.0 on a 4.0 scale

Locations you can join

• Chicago, IL
• NY Metro (Manhattan, Brooklyn, Jersey City)

Note: Your exact office location may be within proximity to one of our main hubs. This will be communicated prior to your start date.

To be eligible for this program, you must be authorized to work in the U.S. JPMorganChase does not offer employment-based immigration sponsorship for this program. We will not provide assistance or sign documentation for any immigration sponsorship or benefit, including OPT or CPT.

What’s Next?

1. To be considered for the Operations Analyst Program, submit a complete and thoughtful application, including your resume and location preference.
2. Your application and resume help us get to know you. Complete all relevant application questions so we have as much information as possible. We will review your application to determine if you meet the required criteria.
3. If you meet the minimum criteria, you will receive an email invitation to complete a video interview powered by HireVue.
• This is your opportunity to bring your resume to life and showcase your experience for our recruiting team and hiring managers.
• HireVue is required, and your application will not be considered further until you complete this step.
• We strongly encourage you to complete your HireVue videos within three days of receiving the invitation.
4. Applications are reviewed on a rolling basis. We encourage submitting your application early as programs will close once positions are filled.

JPMorganChase is committed to an inclusive work environment that respects all people for their unique skills, backgrounds, and experiences. We provide reasonable accommodations for applicants with disabilities.

Visit our careers site for upcoming events, career advice, our locations, and more: jpmorganchase.com/careers.

© 2025 JPMorganChase. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans.

To learn more about JPMorganChase and our hiring practices, visit our FAQs page: FAQs.