Teller (30 Hours Weekly) Medford, Long Island

Job Description

Work Location: Medford, New York, United States of America

Hours: 30 per week

Pay Details: $23.25 - $29.75 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices allow colleagues to progress through the salary range over time as they progress in their role. The base pay offered may vary based on the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter who can provide more specific details for this role.

Line of Business: Personal & Commercial Banking

Responsibilities

The Teller II works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency, and educating customers on TD's products and services or referring them to a partner for specialized solutions.

• Executes TD's Brand promise to customers by consistently delivering a Legendary Customer experience in the Store
• Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
• Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with high accuracy
• Responds to and resolves customer inquiries and concerns using standard procedures; escalates to management as necessary
• Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately
• Understands customer preferences with banking needs and educates customers on self-service/digital options
• Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions or referring to an appropriate partner
• Trains and acts as a mentor to new Tellers
• Assists supervisors with daily duties as directed by Store leadership
• Ensures compliance with company guidelines and regulations (e.g., Bank Secrecy Act, Patriot Act) to minimize risk and protect the customer
• Verifies customers' identities by following authentication policies & procedures
• Balances cash drawers, ATMs, and Teller Cash Dispensers/ Recyclers as necessary
• Adheres to safe deposit box procedures and guidelines
• Maintains cash drawers and vaults with appropriate cash limits and secure handling
• Protects confidential customer information and follows dual control
• Follows security and audit measures to minimize potential loss
• Utilizes bank tools and processes to detect, address, and prevent fraud
• Completes all required in-classroom and online training by established due dates

Education & Experience

• High school diploma or GED
• 1 year teller or cash handling experience preferred
• Demonstrated customer service skills preferred
• Ability to work weekends, evenings, holidays as scheduled
• Strong organizational skills
• Detail-oriented
• Ability to function in a fast-paced and changing environment
• Excellent communication skills with the ability to be concise, clear, and consistent

Physical Requirements

Physical demands and travel: Domestic travel – Occasional; International travel – Never. Occupies mostly sedentary work with continuous task engagement. Requires ability to perform multiple tasks, operate standard office equipment, respond to sounds, sit, stand (continuous), walk (occasional), and perform other listed activities as part of daily duties.

The statements above describe the general nature and level of work performed by people assigned to this job. They are not an exhaustive list of all responsibilities, duties, and skills required. The listed responsibilities are considered essential for ADA purposes.

Who We Are

TD is one of the world's leading global financial institutions and a top bank in North America by branches/stores. We strive to make every interaction, product, and experience remarkably human and simple for millions of households and businesses worldwide. TD values client-facing colleagues who deliver exceptional service. We are reimagining what banking can be for our clients, colleagues, and communities.

Our Total Rewards Package

Our Total Rewards package reflects investments in colleagues to support financial, physical, and mental well-being. Total Rewards includes base salary and variable compensation/awards (e.g., eligibility for cash and/or equity incentive awards), health and well-being benefits, savings and retirement programs, paid time off (Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and recognition. Learn more

Additional Information

Colleague Development: Through regular development conversations, training programs, and a competitive benefits plan, TD supports colleagues to thrive at work and at home. If you’re interested in a specific career path or building certain skills, you’ll have regular career, development, and performance conversations with your manager, access to online learning, and mentoring programs to unlock future opportunities.

TD offers diverse career paths to grow expertise and make a meaningful impact. We foster a respectful workplace where diverse perspectives are valued, and everyone has fair opportunities to grow.

Training & Onboarding: We provide training and onboarding sessions to ensure you have what you need to succeed in your new role.

Interview Process: We will contact candidates of interest to schedule an interview. We aim to communicate outcomes to all applicants by email or phone.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the applicant process.