Administrative Assistant, London

Job Description

Job Title: Administrative Assistant

LOB: Global Corporate & Investment Banking

Location: London

Company Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

London Location Overview

Our London office is based near St. Paul’s Cathedral on King Edward Street. You’ll find modern workspaces and a state-of-the-art auditorium space, plus an onsite restaurant with sustainable seasonal menus. Take time to relax on the rooftop terrace with views across London. Our onsite gym facilities and medical centre support your physical wellness.

Job Description

We are looking for an experienced Administrative Assistant with prior Investment Banking experience to join our team in our London office. You will join the Investment Banking Administrative team with a focus on supporting our Bankers.

This role provides diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the Banker, and responding to incoming mail. The role may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

You will act as a trusted partner who thrives in a global environment that encourages excellence, rewards high performance, develops its associates, drives innovation, demands integrity, cultivates trust and teamwork, and promotes diversity and inclusion.

Responsibilities

• Diary management, including organising internal/external meetings
• Arranging conference calls and video conferences internally and externally
• Booking and making all necessary arrangements for complex domestic and international business travel
• Handling expenses using Concur system – with a general understanding of the bank’s policies
• Filing call reports on a weekly basis using Insight
• Pre-empt and highlight to the Business Manager out of policy expenses
• Ensure relevant Deal Related Expenses (DRE) is captured
• Develop knowledge of banker’s clients, transactions and specific individuals where possible
• Establish professional and effective communication at all levels with internal stakeholders, assistants in your area and cultivating relationships with external clients and their assistants
• Handling sensitive and confidential material and information
• Manage professional responses to telephone calls, taking ownership of queries
• Management of email system, prioritising and responding where appropriate
• Understanding internal systems such as Concur, Smartforms / Insight (training provided)

What we are looking for

• Proven administrative assistant experience, preferably in an Investment Banking/Financial Services environment
• Excellent communication skills at all levels, written and verbal
• Confidence in dealing with people at all levels both internally and externally
• Proactive style and ability to work independently and as a team player
• Ability to multitask and prioritise
• Ability to work efficiently in a pressurised environment
• Excellent PC skills including Word, Excel, PowerPoint and Outlook
• Experience using Concur
• Accurate typing – approximately 50 wpm
• Flexible approach to overtime and out-of-hours working patterns
• Mature, calm and professional attitude at all times
• Accuracy and numeracy

Skills

• Administrative Services
• Attention to Detail
• Customer and Client Focus
• Planning
• Prioritization
• Adaptability
• Collaboration
• Event Planning
• Office Administration
• Problem Solving
• Facilities Management
• Oral Communications
• Recording/Organizing Information
• Research
• Written Communications

Benefits of working at Bank of America UK

• At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.
• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
• We offer 26 weeks paid maternity leave, 16 weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
• The ability to change core benefits as well as the option of selecting flexible benefits to suit personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work, etc.
• Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.

Bank of America also offers confidential Employee Assistance Program support and voluntary charitable giving with payroll matching, along with cultural and community involvement through Arts & Culture memberships and volunteering opportunities.

Equal Opportunity Statement

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on grounds of sex, gender identity, race, religion or belief, colour, nationality, age, sexual orientation, pregnancy or maternity, socio-economic background, dependents, or disability. We encourage candidates to share any adjustment requirements to ensure accessibility in our recruitment processes.